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Lithia Volkswagen of Reno
Reno, NV
580 Reviews
Why Buy Here?
Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 580 reviews
October 12, 2022
Deal was simple and fast . They were very patient with us taking time to make the decision to buy . Provide helpful info along the way and matched a competitors offer on our They were very patient with us taking time to make the decision to buy . Provide helpful info along the way and matched a competitors offer on our trade in. More
by Goodequipmentrepair
Employees Worked With
Alyssa Decker
October 12, 2022
Professional. Honest. Quick. Clean environment. Made it easy for me to purchase a truck. Thank you. Honest. Quick. Clean environment. Made it easy for me to purchase a truck. Thank you. More
by nstopol
Employees Worked With
Nabil Shamon, Preston Davidson, Bryttani Estep, Alyssa Decker
October 10, 2022
My buying experience was absolutely great and painless, the sales people were great. One problem. Since the date of purchase I have been trying to get a hold of someone at Volkswagen credit and cannot get the sales people were great. One problem. Since the date of purchase I have been trying to get a hold of someone at Volkswagen credit and cannot get a live person. I want to change the due date of my payment to the middle of the month and I have no luck getting a hold of anyone More
by CINDYMILLER054
Employees Worked With
Matt Ellison, Bryttani Estep, Robert Rutter
October 09, 2022
Guy is awesome! He was super friendly and helpful! He made the process so easy and nothing felt pressured at all! I told him mainly what I was looking for and he too He was super friendly and helpful! He made the process so easy and nothing felt pressured at all! I told him mainly what I was looking for and he took that into consideration when showing me options! He was also very transparent with everything to make it easy for me as a first time buyer!! More
by Francisco
Employees Worked With
Guy Horton, Nabil Shamon
October 05, 2022
Love how clean and nice the dealership is! Wish there was more parking for customers though. The staff seem really nice and friendly Wish there was more parking for customers though. The staff seem really nice and friendly More
by MASONC
Employees Worked With
John StClair II, Jeffery Labranch, Matt Ellison, Bryttani Estep, Alyssa Decker, Randy Maddy, Jesse Patterson, Robert Rutter, Carlos Gramajo
October 02, 2022
The dealership is very clean, modern and open. It has an amazing selection of both new and used vehicles with very knowledgeable staff. Jesse was wonderful. He answered all of our questions and he It has an amazing selection of both new and used vehicles with very knowledgeable staff. Jesse was wonderful. He answered all of our questions and he sold us on the deal. Good job Jesse!! More
by CTIMOTHY
Employees Worked With
Matt Ellison, Jesse Patterson
September 28, 2022
Experience was awesome from start to finish. I had a specific amount that I wanted to spend and they worked with me to keep me in budget. At no time did anyone make me feel like I was buying a I had a specific amount that I wanted to spend and they worked with me to keep me in budget. At no time did anyone make me feel like I was buying a used car or less important because I wasn't buying a super expensive vehicle. Great place and highly recommend them! I worked with Sales person (Robert), Sales Manager (Nabil) and Finance Manager (Randall). More
by AngelaP
Employees Worked With
Randy Maddy, Robert Rutter
