Lithia Volkswagen of Reno
Reno, NV
Filter Reviews by Keyword
By Type
Showing 579 reviews
Professional. Honest. Quick. Clean environment. Made it easy for me to purchase a truck. Thank you. Honest. Quick. Clean environment. Made it easy for me to purchase a truck. Thank you. More
Carlos, Guy and Nabil were very sweet and helpful. They were super informative and helped me with my new car purchase. They were super informative and helped me with my new car purchase. More
My buying experience was absolutely great and painless, the sales people were great. One problem. Since the date of purchase I have been trying to get a hold of someone at Volkswagen credit and cannot get the sales people were great. One problem. Since the date of purchase I have been trying to get a hold of someone at Volkswagen credit and cannot get a live person. I want to change the due date of my payment to the middle of the month and I have no luck getting a hold of anyone More
Guy is awesome! He was super friendly and helpful! He made the process so easy and nothing felt pressured at all! I told him mainly what I was looking for and he too He was super friendly and helpful! He made the process so easy and nothing felt pressured at all! I told him mainly what I was looking for and he took that into consideration when showing me options! He was also very transparent with everything to make it easy for me as a first time buyer!! More
Love how clean and nice the dealership is! Wish there was more parking for customers though. The staff seem really nice and friendly Wish there was more parking for customers though. The staff seem really nice and friendly More
The dealership is very clean, modern and open. It has an amazing selection of both new and used vehicles with very knowledgeable staff. Jesse was wonderful. He answered all of our questions and he It has an amazing selection of both new and used vehicles with very knowledgeable staff. Jesse was wonderful. He answered all of our questions and he sold us on the deal. Good job Jesse!! More
Fantastic customer service, they pay attention to the details. I will certainly give them business again. details. I will certainly give them business again. More
Experience was awesome from start to finish. I had a specific amount that I wanted to spend and they worked with me to keep me in budget. At no time did anyone make me feel like I was buying a I had a specific amount that I wanted to spend and they worked with me to keep me in budget. At no time did anyone make me feel like I was buying a used car or less important because I wasn't buying a super expensive vehicle. Great place and highly recommend them! I worked with Sales person (Robert), Sales Manager (Nabil) and Finance Manager (Randall). More
I am a returning customer and just made my 2nd purchase with John. He is so friendly and absolutely goes above and beyond for me and I would guess all of his customers. Matt did an amazing job in finding t with John. He is so friendly and absolutely goes above and beyond for me and I would guess all of his customers. Matt did an amazing job in finding the best financing for me and Randy sealed the deal with the contract signing. This team is incredible and I will definitely be back and will recommend them to everyone I know! Thank you for a wonderful experience…again!! More