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Lithia Volkswagen of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

December 31, 2022

They gave Great service with no pressure sales practice. Very satisfied with sale and truck. More

by Keating0011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John StClair II, Randy Maddy, Jesse Patterson, Robert Rutter
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Jan 01, 2023 -

Lithia Volkswagen of Reno responded

Thank you for choosing Lithia Volkswagen of Reno and giving us such a wonderful rating. Stop by, and see us again soon.

December 30, 2022

Jesse and the entire staff were very easy to work with and very welcoming. I can’t believe the time from when we first stepped onto the lot to when we were driving home in a new car was less than 2 hours More

by Paul Pace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Patterson
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Dec 30, 2022 -

Lithia Volkswagen of Reno responded

Hello Paul, we are glad you had an enjoyable and stress-free experience working with our Sales Team at Lithia Volkswagen of Reno. Thank you for your positive review. We are here if you need any further assistance.

December 24, 2022

Friendly,Professional,Caring very pleasant Outstanding Customer Service willing to answer all your questions without hesitation Highly Recommend this Dealership More

by cox_bunch06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon
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Dec 24, 2022 -

Lithia Volkswagen of Reno responded

Hi, we are excited to learn that you found our customer service friendly, professional, caring, pleasant, and outstanding customer service. We are always happy and willing to answer all the customer questions they may have. Thank you for the recommendation of Lithia Volkswagen of Reno and the 5-STAR rating. 

December 23, 2022

Jesse was courteous, patient, and efficient. He was great at explaining the vehicle buying process and never pressured me. His follow up was great, making sure I am happy with the vehicle and le More

by nvphishn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ellison, Jesse Patterson
Report | Print
Dec 23, 2022 -

Lithia Volkswagen of Reno responded

Thank you for that amazing 5-STAR review. We are very happy that your vehicle buying process was a pleasant one for you. The Sales Team at Lithia Volkswagen of Reno is always available and ready to help if needed just stop by or give us a call.

December 19, 2022

This was an easy experience and the vehicle choice was great. The staff was knowledgeable and professional More

by Reno Grandma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Maddy, Jesse Patterson
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Dec 19, 2022 -

Lithia Volkswagen of Reno responded

Thanks for sharing your 5-star review about your experience with our Sales Department here at Lithia Volkswagen of Reno. We appreciate your business and hope to see you again soon.

December 18, 2022

One of the best car buying experiences I have had. They took great care in getting us the car we needed. More

by traviswalker16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John StClair II
Report | Print
Dec 19, 2022 -

Lithia Volkswagen of Reno responded

Hi Travis, thank you so much for sharing your positive review about us here at Lithia Volkswagen of Reno. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

December 18, 2022

I was treated way better by the staff here than at Corwin GMC Buick. Jesse treated me with respect and understood my needs for a vehicle. Smooth process to purchase a brand new vehicle. More

by elvisherrera164
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Patterson
Report | Print
Dec 19, 2022 -

Lithia Volkswagen of Reno responded

Greetings! Our team is delighted to be told that you had such a wonderful visit with us. I very much appreciate your furnishing this top-notch endorsement about Lithia Volkswagen of Reno online. If you have any additional needs or questions, please don't hesitate to get in touch.

December 07, 2022

Great Experience. Super Easy Process. Love the Car. John was personable and informed and not pushy. More

by ingrid
Recommend Dealer
Yes
Employees Worked With
John StClair II
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Dec 08, 2022 -

Lithia Volkswagen of Reno responded

Hello Ingrid. We're pleased to learn that our Sales Department was helpful and informative. We hope you continue to choose Lithia Volkswagen of Reno for all your automotive needs.

December 04, 2022

Really liked the layout of the building. The glass walls make it feel open and friendly. Didn’t feel pushed around on what I was looking for in a vehicle. Jesse was very considerate and help More

by Evangeline.zikos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Patterson
Report | Print
Dec 04, 2022 -

Lithia Volkswagen of Reno responded

Hello! We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our Sales Team here at Lithia Volkswagen of Reno. Thank you for the positive review and congratulations on your new vehicle!

December 04, 2022

Alyssa was extremely helpful and made the process so easy. I highly recommend her and this dealer More

by Ulaniesilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Lithia Volkswagen of Reno responded

Hello, we are elated to learn from your five-star review that we have gained your trust as a loyal customer here at Lithia Volkswagen of Reno! It is a pleasure to read that our Sales Team has provided you with excellent care. Congratulations on your purchase!

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