Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Volkswagen of Reno

Reno, NV

Overview
Reviews
Vehicles
4.8
580 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
Contact Dealership
View Awards

1050 E Plumb Ln

Reno, NV

89502

Directions

By Type

Showing 580 reviews

March 24, 2023

My family has purchased 4 new VWs from Guy and Reno Lithia VW. Each time has been a great experience that keeps bringing us back. Guy, Nabil and Preston have been a joy to work with this last week wit More

by Wolfees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, Preston Davidson, Jesse Patterson
Report | Print
Mar 25, 2023 -

Lithia Volkswagen of Reno responded

Hello, we are overjoyed with your kind review. Thank you for your loyalty, it is wonderful to know our Sales Team continues to provide great experiences for you and your family. It is an honor to be your choice at Lithia Volkswagen of Reno and we are here to assist you with anything else. Take care.

March 21, 2023

Alyssa was very helpful and even took the time to explain the various features of my new car. She's a great asset to your organization. More

by Frankie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
Report | Print
Mar 22, 2023 -

Lithia Volkswagen of Reno responded

Hi Frankie, thank you for your kind review, we are pleased to learn our Sales Team informed you of various features of your new vehicle. We are so glad we could help and would be honored to assist you again at Lithia Volkswagen of Reno.

March 11, 2023

She was very professional and willing to help us considering our budget. We would definitely recommend her. More

by Arshad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, Alyssa Decker, Randy Maddy
Report | Print
Mar 12, 2023 -

Lithia Volkswagen of Reno responded

Thank you for your positive review and recommendation. We are pleased to learn our team was professional and helpful ensuring you had a five-star experience here at Lithia Volkswagen of Reno. Don't hesitate to reach out to us for any future needs, we are here to help.

March 10, 2023

Lithia Volkswagen provided a great buying experience and was by far the best dealership during my car purchase. The test drive and purchase was seamless and easy. The customer service was great and they e More

by redmoncey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, John StClair II, Misael “Chuy” Garcia, Alyssa Decker, Jesse Patterson, Payson Thompson
Report | Print
Mar 11, 2023 -

Lithia Volkswagen of Reno responded

Thank you for sharing your wonderful review. Nothing pleases us more than knowing our Sales Team provided great customer service ensuring you had a smooth and seamless car-buying experience here at Lithia Volkswagen of Reno. Congratulations on your new Volkswagen Tiguan. We will always be here to help, don't hesitate to reach out to us whenever needed.

March 06, 2023

They made this the easiest car purchase ever . Very friendly, very professional . I would definitely recommend Lithia Volkswagen again . To friends ,family , co workers . Thank you it’s been a ple More

by araceliavina1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, John StClair II, Misael “Chuy” Garcia, Alyssa Decker, Jesse Patterson, Payson Thompson
Report | Print
Mar 08, 2023 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to share your amazing review. Our Sales Team strives to always provide friendly and professional assistance ensuring our guests have the smoothest car-buying experience possible. Congratulations on your new vehicle. Don't hesitate to reach out to us at Lithia Volkswagen of Reno for any future needs, we are here to help.

March 02, 2023

Willing to work with the customer, also very kind and generous. I would do business here again. More

by 24hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Alyssa Decker
Report | Print
Mar 03, 2023 -

Lithia Volkswagen of Reno responded

We are pleased to learn that our team treated you with kindness and generosity during your visit with us at Lithia Volkswagen of Reno. It will be a pleasure to welcome you again on your next visit.

February 14, 2023

Nabil and his team did an awesome job with my purchasing process. I would highly recommend anyone to reach out to them for your next vehicle purchase. I needed a new truck and they got it done. Thanks again More

by mwkeller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chey , Guy Horton, S. David Wolpe, Nabil Shamon, Corey Wild, Preston Davidson, Randy Maddy
Report | Print
Feb 14, 2023 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to leave a positive rating and review for us at Lithia Volkswagen of Reno. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2023

The Lithia VW team & Alyssa Decker were awesome to work with. They made the buying process easy and stress-free, even when I changed the color of the car at the last minute! I recommend Alyssa Decker and L More

by Kim Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Alyssa Decker, Jesse Patterson
Report | Print
Jan 16, 2023 -

Lithia Volkswagen of Reno responded

Congratulations on purchasing your new vehicle, Kim. Thank you for taking the time to leave us this 5-star review. We are happy to learn that our Sales Team was able to help you with changing the color of the vehicle you wanted and that they could make this entire process so easy-going. If you need any further assistance, feel free to reach out to us here at Lithia Volkswagen of Reno.

January 14, 2023

I had a quick, painless, no pressure experience Guy and Alyssa made the process easy. More

by Jade1_21
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Alyssa Decker
Report | Print
Jan 16, 2023 -

Lithia Volkswagen of Reno responded

Thank you so much for your five-star review. We at Lithia Volkswagen of Reno are glad to see you had a great experience with our Sales Team. Come back and see us again soon!

January 09, 2023

Great service from Jesse, Randy, and their team. They got me the best loan they could find. More

by SF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Maddy, Jesse Patterson
Report | Print
Jan 10, 2023 -

Lithia Volkswagen of Reno responded

Feedback like yours reminds us of why we do what we do. Our Sales Team is so thrilled with your 5-STAR rating and review. It is encouraging to see you noted how great the service was from our team here at Lithia Volkswagen of Reno. We are happy to see you got a loan that worked for you as well. All the best, and happy driving.

1
...
10
11
12
...
58