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Lithia Volkswagen of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

September 09, 2023

Love how easy they made it ! !! Start to finish the best customer service. Lov my ride. More

by dolmistal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Lithia Volkswagen of Reno responded

We are honored you took the time to leave us a five-star review. It is pleasing to learn that you received the best customer service while working with our helpful Sales Team. Should you need anything, please don't hesitate to reach out to us at Lithia Volkswagen of Reno.

September 08, 2023

My experience with Volkswagen of Reno is still an on going nightmare! They damaged my engine during an oil change & don't want to fix it! Never take your car there. More

by Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Wild
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Lithia Volkswagen of Reno responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Corey Wild Service Manager CWild@lithia.com

May 26, 2023

I have enjoyed doing business in here, especially with Zack. He was helpfull and very professional. Thank you again More

by Okan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bailey
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May 27, 2023 -

Lithia Volkswagen of Reno responded

Thank you for noting your enjoyable experience here with our helpful and very professional team. Everyone here at Lithia Volkswagen of Reno truly appreciates your 5-star review and glowing endorsement.

April 24, 2023

Very profesional, friendly and kind. Would very much recommend him to a family or friend. More

by Dodgers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ABRAHAM MEDINA
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May 19, 2023 -

Lithia Volkswagen of Reno responded

Hello, and thank you for your wonderful and kind review for us here at Lithia Volkswagen of Reno. It is great to read that your experience was professional, friendly, and kind. We truly appreciate your recommendation, and we hope you have a superb day.

April 15, 2023

The team went above and beyond to make sure I felt happy and completely satisfied! Would recommend anyone to come here ! More

by emilynoelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, Misael “Chuy” Garcia, Zachary Bailey
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May 19, 2023 -

Lithia Volkswagen of Reno responded

Hi Emily, thank you for taking the time to leave your kind review. We are thrilled to know our staff went above and beyond to provide you with a satisfactory visit at Lithia Volkswagen of Reno. Have a great day.

March 31, 2023

The guys gave me good deal and answered all my questions with patient and perfect More

by masoud.kalantar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, Misael “Chuy” Garcia, Zachary Bailey
Report | Print
Apr 01, 2023 -

Lithia Volkswagen of Reno responded

Hello, thank you so much for taking the time to write us this excellent 5-star review. We're happy to learn that our staff was patient while working with you, and was able to answer all of the questions that you had. Please do not hesitate to reach out to us here at Lithia Volkswagen of Reno if there's anything further that we can do to assist you.

March 25, 2023

Awesome! They were awesome. So helpfull. Love them so much. Took care of me and everything More

by Mr.crainklez.001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon
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Mar 26, 2023 -

Lithia Volkswagen of Reno responded

Thank you for your 5-star review and for choosing Lithia Volkswagen of Reno! We're happy we could help. If you have any questions, feel free to reach out. Have a great day!

March 24, 2023

Everybody at this dealership was extremely helpful. They made sure to help me stick within my budget and find the perfect car. More

by Melodyhannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, ABRAHAM MEDINA
Report | Print
Mar 24, 2023 -

Lithia Volkswagen of Reno responded

We're fortunate to have an amazing Sales Department and we appreciate you taking the time to write such a great review about our staff here. It's wonderful to learn that your time at Lithia Volkswagen of Reno was productive, efficient, and an overall positive one. Enjoy your new vehicle and we look forward to seeing you again!

March 24, 2023

Very quick and considerate for all requirements I had looking for a new vehicle. Thank you! More

by acoots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misael “Chuy” Garcia
Report | Print
Mar 25, 2023 -

Lithia Volkswagen of Reno responded

We are excited to read read that our Sales Team was quick and considerate ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Lithia Volkswagen of Reno.

March 24, 2023

My family has purchased 4 new VWs from Guy and Reno Lithia VW. Each time has been a great experience that keeps bringing us back. Guy, Nabil and Preston have been a joy to work with this last week wit More

by Wolfees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, Jesse Patterson
Report | Print
Mar 25, 2023 -

Lithia Volkswagen of Reno responded

Hello, we are overjoyed with your kind review. Thank you for your loyalty, it is wonderful to know our Sales Team continues to provide great experiences for you and your family. It is an honor to be your choice at Lithia Volkswagen of Reno and we are here to assist you with anything else. Take care.

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