Lithia Volkswagen of Des Moines- Service Center

Excellent as always! Love this place! They always make you feel like family around there! Everyone is awesome and helpful. They even gave me a rose and candy since it was Valentine's week! They always make you feel like family around there! Everyone is awesome and helpful. They even gave me a rose and candy since it was Valentine's week! More

Service appointment The service I received was excellent. Staff was knowledgeable and extremely courteous. I will definitely return to this dealership for all of my servi The service I received was excellent. Staff was knowledgeable and extremely courteous. I will definitely return to this dealership for all of my service needs. More

Service for 2013 Beetle I brought my wife's 2013 VW Bug in for 40k mile service. I was warmly greeted. Service mgr was prepared for my visit having reviewed our records befo I brought my wife's 2013 VW Bug in for 40k mile service. I was warmly greeted. Service mgr was prepared for my visit having reviewed our records beforehand. He did an excellent job explaining what was needed, kept me informed of other potential needs and spelled out costs of any future work. The waiting area was open, bright and clean. More

Service The dealership was SO helpful and nice when I went in to service my Jetta! I would definitely recommend them because their service is superior! The dealership was SO helpful and nice when I went in to service my Jetta! I would definitely recommend them because their service is superior! More

Great experience with Lithia Volkswagen service I love having my Tiguan serviced at Lithia Volkwagon. Alisa is superb to work with, and I always come away confident that my vehicle is in tip-top sha I love having my Tiguan serviced at Lithia Volkwagon. Alisa is superb to work with, and I always come away confident that my vehicle is in tip-top shape! More

Service Experience My vehicle was purchased at this dealership in 2007, though my relationship with them extends back to 2000. All maintenance performed since then -- My vehicle was purchased at this dealership in 2007, though my relationship with them extends back to 2000. All maintenance performed since then -- scheduled and... ahem... 'otherwise' -- has been performed here. By choice. How would I characterize my treatment by their Service Advisors and Van Drivers? Professional. Respectful. Sensitive to my schedule and the value of my time. The quality of the work has always been to my satisfaction -- and it was this time as well. More

service at the last minute goes smoothly I called for a Transmission service quote for my 2008 VW Beetle. Alisa said they could get it in in an hour and to come out. I arrived at 12:30pm and I called for a Transmission service quote for my 2008 VW Beetle. Alisa said they could get it in in an hour and to come out. I arrived at 12:30pm and decided to wait til it was done. Alisa said they could do a courtesy check while the car was in. She came back and informed me about the worn out front brake pads with a quote for the repair. She said they could do the work and be done in an hour. Great communication with a smile! More

Service I was treated with great professionalism and courtesy. The work was performed as promised and on time. The courtesy van service was timely and appreci I was treated with great professionalism and courtesy. The work was performed as promised and on time. The courtesy van service was timely and appreciated. More

Fast and friendly! The staff was very friendly and helpful. They immediately approached me as I arrived ready to help with whatever I needed. They made me feel welcome w The staff was very friendly and helpful. They immediately approached me as I arrived ready to help with whatever I needed. They made me feel welcome while I waited and kept me updated on their progress. The service was fast. I was very impressed. Thanks! More

Friendly people Excellent service and great personnel Appointment was met and shuttled back and forth to my home. Told what the technicians found and ok the problems Excellent service and great personnel Appointment was met and shuttled back and forth to my home. Told what the technicians found and ok the problems with me before doing them besides the ones that I went in for and the cost of the problems they discovered. I appreciated that very much. More