Lithia Volkswagen of Des Moines- Service Center

Great customer service. Oil service was quick, as expected, and staff was nice and accommodating. Oil service was quick, as expected, and staff was nice and accommodating. More

Lithia seems to be well maintained & clean. I’m completely satisfied with the work done on my Tiguan. Thanks I’m completely satisfied with the work done on my Tiguan. Thanks More

I went in for a service because my engine oil lights came on. Jontay was the BEST help during the stressful process. If you are thinking of going into a random mechanic shop…I would stop thinking and just go on. Jontay was the BEST help during the stressful process. If you are thinking of going into a random mechanic shop…I would stop thinking and just go into the VW dealership. Make sure to ask for JONTAY! More

Never come here for service. On two different occasions I dropped off my car for service at 7:00 am and nothing was done by 4 pm. Stay away from this dealership. On two different occasions I dropped off my car for service at 7:00 am and nothing was done by 4 pm. Stay away from this dealership. More

Jontay could not have handled the appointment any better. He was efficient, kept me informed, and most of all was considerate and respectful of MY time. He was efficient, kept me informed, and most of all was considerate and respectful of MY time. More

Very friendly and helpful. Know me by name and always greet me the minute I walk into the dealership Know me by name and always greet me the minute I walk into the dealership More

Greeted promptly. Jontay was friendly and professional and my car was in and out within an hour. Pleasant experience Jontay was friendly and professional and my car was in and out within an hour. Pleasant experience More

They quickly diagnosed the problem and even validated it was covered under warranty while I dropped it off. They covered the repair at no cost under warranty without any hassles! was covered under warranty while I dropped it off. They covered the repair at no cost under warranty without any hassles! More

The dealership kept me apprised of the status of my vehicles process as I waited. They were up front with what my costs were and went over everything that was done. A very professional and pleasant exp vehicles process as I waited. They were up front with what my costs were and went over everything that was done. A very professional and pleasant experience More

1 year check, oil change and recall dial was done swiftly and good. Thank you and good. Thank you More