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Lithia Volkswagen of Des Moines- Service Center

Johnston, IA

4.8
731 Reviews

731 Reviews of Lithia Volkswagen of Des Moines- Service Center

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May 20, 2018

Great Service Brian was fantastic. Got me in and out while I waited for my car to be serviced. Nice area to wait with decent wifi to get some work done while there More

by Ryan 2017 Alltrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Selby
May 10, 2018

Service review Great experience. Amber was so wonderful to work with and made it a place I’ll go back to. Work was done quick and correct. More

by Cameron Heathman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber in service
April 16, 2018

Customerservice If you go to VW service ask for Amber. She really through for me with the assurance that my car would be serviced until I was 100% satisfied.And I was More

by Jetta@2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber and Frank the service manager really need deserves a great BIG thank you from me for really great customer service!!!, Thomas Clyce
April 13, 2018

It was great! Service was great. I came in for 50k service prior to my most recent visit & the last service person told me that my transmission service was at 60k, More

by AlexVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Olson
April 12, 2018

GREAT SERVICE THANK YOU, BRIAN WAS GREAT TOOK GOOD CARE OF ME AND MADE THE EXPERIENCE REALLY EASY. VERY HELPFUL, I WOULD TELL ALL MY FRIENDS TO ASK FOR BRIAN More

by dwy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Selby
March 04, 2018

Great The whole process with the service department was easy. It was a great experience and I’ll definitely keep going back to Lithia Volkswagen of Des Moin More

by Skthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure which employee helped me.
March 03, 2018

Warranty (CPO) repair finished promptly Thus far I am pleased with my warranty repair. Everyone at the dealership is very pleasant. Car was washed as a curtesy and I was in/out in under the More

by FirstRoS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amalia Cone, Michael Allison, John Meyers
March 03, 2018

Excellent service. Michael went above and beyond and really helped me out in a challenging situation. Was very attentive and courteous. Spent extra time making sure ever More

by Angelajoy79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thurman
March 01, 2018

Twenty thousand mile service. I really appreciate the online service scheduling. Had my service done in under an hour, which was less time than I thought. No complaints on my par More

by SBBCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Allison
February 17, 2018

Fantastic service! I've been very happy with my experiences here. From purchasing my new vehicle with Brian, to now having the 10k and 20k services done. I was there ye More

by Ryan 2017 Alltrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Brian Selby
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