Back

Lithia Volkswagen of Des Moines- Service Center

Johnston, IA

4.8
731 Reviews

731 Reviews of Lithia Volkswagen of Des Moines- Service Center

Sort by
November 14, 2018

Very easy to get an appointment on the date and time request Same as I stated above, I would return to Lithia to have service and or repair work done on my VW Atlas . Mechanics are well trained and thoroug More

by TMDEVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New employee at service desk: Perry Thompson was very helpful and attentive., Dwayne Hill
November 12, 2018

Great service Jason went above and beyond service and was able to get my beetle repaired under the battery warranty. Thank you!! Much appreciated. Also Elvis the sa More

by susan2801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Elvis
November 09, 2018

2 hour oil change I had to wait three weeks just to get in. When I got to the dealership, I asked them to change a bulb for me along with the oil change, and I was also More

by trentvg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 13, 2018 -

Lithia Volkswagen of Des Moines responded

Our goal is to have every client as completely satisfied. We would like to talk to you about how we can make your next experience a positive one! Please feel free to contact our Service Manager, Matt Johnson or our General Manager, Scott Landreth at (515)446-3579. Thank you!

November 06, 2018

Simple service Everyone did there respective jobs well and in a timely manner for the specific services required and a very courteous customer service and check out More

by airbrushaaron666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Meyers
November 05, 2018

Great service! We enjoy this dealership and all the services offered by the caring staff! We LOVE our 2019 Jetta and high suggest getting one from the awesome sales More

by vaughn.anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Randy Crabb
October 25, 2018

Got my car in for oil change and tire rotation They were awesome getting my car in for oil change and tire rotation on very short notice. The service rep was very informative and helpful. More

by jsheitfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Swink
October 24, 2018

Always the best service! They're the best! Above and beyond from all staff as always with Lithia VW. They always make service appointments fast and easy Professional staff an More

by SHEILA.J.COMSTOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Janlhnke
October 19, 2018

Excellent Service on this Visit Perry Thompson is an exceptional service manager. Everything was just as described. I’m very happy with the service on this visit. He verified the par More

by devans10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry, Thompson
October 18, 2018

VW Passat Service Cheyenne was very helpful. It is extremely important to be able to dial someone directly and be ale to count on a call back. She does that. More

by CURTISMBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Swink
October 16, 2018

it was alright I would have preferred to have been contacted personally since they had my number, but otherwise the people working were helpful. I also would have li More

by oswaldhay13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak
...
60
...