Lithia Volkswagen of Des Moines- Service Center

From out of town, and Linda took care of everything! She was informative, friendly, and helpful in completing my service remotely. Will definitely rely on Lithia if I'm ever in need in Des Moines! was informative, friendly, and helpful in completing my service remotely. Will definitely rely on Lithia if I'm ever in need in Des Moines! More

Jason was awesome needed a loaner there was a problem with the extended warranty that he took care of and I believe that was the delay in getting car back. with the extended warranty that he took care of and I believe that was the delay in getting car back. More

They did a great job with my 2019 Jetta I had no problems when I got it back from them doing an oil change and checking my breaks. when I got it back from them doing an oil change and checking my breaks. More

This is the worst place to go for service. They take forever and try to get more money out of you. Don’t go here! forever and try to get more money out of you. Don’t go here! More

Service writer was nice but once again work was half completed. Not a surprise as this is a trend with this dealership. I have 3 VWs and have started traveling to Iowa City for service. completed. Not a surprise as this is a trend with this dealership. I have 3 VWs and have started traveling to Iowa City for service. More

Wasn’t thrilled, my first experience. Not sure what all was done and if a checklist was used. When I asked was told “just a oil change”. Okay. was done and if a checklist was used. When I asked was told “just a oil change”. Okay. More

The man who helped us Saturday is amazing! He was on his own for the first time and did a great job. Aways very friendly own for the first time and did a great job. Aways very friendly More

Linda Cramer was my service advisor and she could not be nicer. I still have a small issue that needs to be addressed with the switch to the sport mode and will get in back to Lithia in the near future. nicer. I still have a small issue that needs to be addressed with the switch to the sport mode and will get in back to Lithia in the near future. More

The staff listened to me very well and provided me with a really nice rental while they worked on my car. Very nice team, will visit again. really nice rental while they worked on my car. Very nice team, will visit again. More

Appreciate getting us in and the attitudes and helpfulness at the store were on point. Especially appreciated having a loaner vehicle so we could make use of our time in town and not sit at the s helpfulness at the store were on point. Especially appreciated having a loaner vehicle so we could make use of our time in town and not sit at the store. More