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Lithia Volkswagen of Des Moines- Service Center

Johnston, IA

4.8
731 Reviews

731 Reviews of Lithia Volkswagen of Des Moines- Service Center

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March 11, 2021

Jason was awesome, kept me informed of what was going on during my visit. Done on time. Ross is an Excellent tech, highly recommend Ross to be your tech!!! More

by DENNJENNIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

The 60,000 mile service was completed to my satisfaction. The service advisor explained the needed work and why it needed to be completed. The work was completed ahead of schedule. More

by Marvin Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Lithia VW of Des Moines has always been great in assisting me with any vehicle issues that I’ve come in for and have been timely in determining the root cause. Friendly staff! More

by K_LEASE05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Excellent service and always courteous. I've been going here for about 4 years now and they have never tried to jack me around with unneeded repairs. More

by AK4ME2
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Care was very good...as expected! Thank you for working to get the cable I needed for my Apple phone. It was a long awaited service More

by Maggy.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Everyones helpful, listen to your needs when you come in for service and try to resolve the problem, courtesy, caring ,very clean waiting area. THANK YOU More

by johnsondeb216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

I went in for my oil change. They looked to see what other maintenance items were needed. They filled my windshield wiper fluid--which was really needed with the winter we have had here lately. Everyo More

by GBJOHNSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills
February 28, 2021

I was really pleased with the service of oil change on my Tiguan this time. Some details was really amazing, like making it without any delays and giving to me a coupon for washing my car! More

by PeterGreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
February 28, 2021

Great experience with the warranty work on my car. Had to reschedule because of the weather but it was no problem. Very friendly staff. I recommend. More

by PIT03RIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Feenstra
February 23, 2021

Great service. Easy to work with Kevin, who advised of several areas of attention that I needed to be made aware of. Good job Lithia! More

by MPSCHOLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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