Lithia Volkswagen of Des Moines- Service Center

The dealership was vary help and friendly. My car broke down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day. Parts ordered and car was fixed the day the parts came in. Thanks lithia Volkswagen on Desmoines. More

Very good service! Work was done while I waited and they were very very prompt! were very very prompt! More

The service was great and I love the location is just right off the highway customer service was nice and polite and explained everything they did to my car right off the highway customer service was nice and polite and explained everything they did to my car More

Great service went above and beyond. I look forward to working with you in the future working with you in the future More

Takes way too long to do a simple scheduled oil change. I shouldn’t have to wait two hours for an oil change that i was forced to scheduled 30 days in Advance. Also please stop sending advertisement for expr shouldn’t have to wait two hours for an oil change that i was forced to scheduled 30 days in Advance. Also please stop sending advertisement for express lube when its not available when i show up to the dealership More

Love my Passat and it corners like a dream, 0 to 60 in no time at all and its good on gas. time at all and its good on gas. More

The service appointment was quick and the technician did a good job of explaining the results of the evaluation of my vehicle a good job of explaining the results of the evaluation of my vehicle More

Jason and Jesse were very helpful and explained the issues and resolutions to fix my electronic issues issues and resolutions to fix my electronic issues More

Service advisor was not very friendly or welcoming. Felt like I was interrupting his day. like I was interrupting his day. More

Glad you asked because it was a pleasant experience from the minute I dropped off my car until I picked it up. The individuals in service were very helpful and professional, as well as friendly. I used th the minute I dropped off my car until I picked it up. The individuals in service were very helpful and professional, as well as friendly. I used the shuttle service and the young man was a safe driver and personable. My was car was in and out in a couple of hours with no problems Thank you! More