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Lithia Volkswagen of Des Moines- Service Center
Johnston, IA
731 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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731 Reviews of Lithia Volkswagen of Des Moines- Service Center
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October 13, 2021
The technician did not change the sticker to let me know when my next oil Change will be. This happens all the time. Frustrating!! when my next oil Change will be. This happens all the time. Frustrating!! More
by TRIPLEM66
Verified CustomerEmployees Worked With
October 13, 2021
Very friendly employees and very helpful. The service is excellent. Thank you so very much excellent. Thank you so very much More
by janettexs
Employees Worked With
October 11, 2021
It's a decent dealership that will get you scheduled for services. I'd say the ratings for this particular dealership is about average. services. I'd say the ratings for this particular dealership is about average. More
by tluv
Employees Worked With
October 08, 2021
My oil change took longer than expected, but the technician was very kind and apologized for it taking a little longer. Overall, a good experience! technician was very kind and apologized for it taking a little longer. Overall, a good experience! More
by NHEGER2000
Employees Worked With
I didn’t get any names.
October 07, 2021
Service tech was rude and left grease on every surface he touched, I had to drive home with grease on my steering wheel and clean off every surface he touched. touched, I had to drive home with grease on my steering wheel and clean off every surface he touched. More
by CHIRONOODLE
Employees Worked With
October 06, 2021
Oil change and tire rotation….all went great. I complained about a rattle that we’ve been hearing, they determined it was something with a sway bar. Ordered the part, now just waiting for them to c complained about a rattle that we’ve been hearing, they determined it was something with a sway bar. Ordered the part, now just waiting for them to call when it comes in More
by jonirankin
October 05, 2021
Jason is the best person I’ve ever worked with at a dealership. Professional, courteous, and just does a xxxx good job. dealership. Professional, courteous, and just does a xxxx good job. More
by SHORTGRL_0321
Employees Worked With
October 02, 2021
Complete professionals car was fixed in a timely manner, work was done very well, Jason was my contact he is honest, forthright and kept us aware of everything going on, he is a very valuable employee from work was done very well, Jason was my contact he is honest, forthright and kept us aware of everything going on, he is a very valuable employee from this cutomers view. More
by CMARTIN31
Employees Worked With
October 01, 2021
Back and forth on electronic issues. Jason the tech was great. Frustrated by time it took. great. Frustrated by time it took. More
by KMINEK
Employees Worked With
