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Lithia Volkswagen of Des Moines- Service Center

Johnston, IA

4.8
731 Reviews

731 Reviews of Lithia Volkswagen of Des Moines- Service Center

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January 14, 2022

Great communication and very focused on providing fantastic customer service, They go the extra distance and then ask as to what more they can do. More

by Shagawamichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bills, Linda Cramer
Jan 16, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business, Michael, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 07, 2022

Courteous staff, had us in and out quickly. Kevin was very polite and answered and questions we had. More

by Emailfs2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Lithia Volkswagen of Des Moines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 04, 2022

Overall a good experience. Jason was engaged and provided attentive service. I appreciate his service. More

by PTUNING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Lithia Volkswagen of Des Moines responded

We are very happy to hear that Jason provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 03, 2022

An amazing dealership with amazing people working there. Super friendly and very helpful too. Overall amazing. More

by EMUJIC0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Jan 04, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 29, 2021

They have always taken care of us with any need we have. Staff is always courteous. More

by mikcool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Braak
Dec 31, 2021 -

Lithia Volkswagen of Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 29, 2021

Very good experience from start to finish thanks,phillip great job highly recommend express oil change More

by JCARTWRIGHT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bills
Dec 31, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with Philip and our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 24, 2021

Thank you for being our dealership of choice car after car!!! Merry Christmas 🎄 and all the Best in the New Year! More

by Soders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Braak
Dec 26, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 22, 2021

Excellent customer service and outstanding profesional employees who care for their customers. I will recommend this to anyone. More

by WELOVECAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Dec 22, 2021 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 22, 2021

They do nice work it is very expensive compared to the compition. Last time I was in they forget again to reset the oil life monitor. One would hope they would not forget that on a $95 oil change. More

by JENSEN.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines, your feedback and rating mean a lot to us. We're glad Philip was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 22, 2021

Excellent customer service, especially by Linđa. The Lithia VW team ls doing their best to keep customers satisfied no matter what requests one might have. More

by maricbeganovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Dec 23, 2021 -

Lithia Volkswagen of Des Moines responded

We appreciate your business, Linda, and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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