Lithia Volkswagen of Des Moines- Service Center

They finally found what was wrong with my car and fixed it quickly. Parts came in quick and the rep communicated frequently. it quickly. Parts came in quick and the rep communicated frequently. More

Needs more words to explain. If one person tells you something you should be able to believe and hold them to it as a company. Wont buy VW again Sorry If one person tells you something you should be able to believe and hold them to it as a company. Wont buy VW again Sorry More

Always helpful to us when we get any work done. Thank you. I'm done now Thank you. I'm done now More

My college age daughter’s new Taos had a flat tire on Sunday as she was leaving from visiting a friend in Ames to head back to her own college in Chicago area. She stayed the extra night. First thing Mon Sunday as she was leaving from visiting a friend in Ames to head back to her own college in Chicago area. She stayed the extra night. First thing Monday morning we contacted the service department and spoke to Kevin. Kevin was most helpful on working with my daughter to replace the tire. I felt she was treated fairly and Kevin went over and above to assure me from afar of what we needed. More

Service advisor was pleasant and helpful. Unfortunately, I was unable to modify my appointment online, nor get ahold of anyone despite four phone unanswered phone calls to VW Service Departme Unfortunately, I was unable to modify my appointment online, nor get ahold of anyone despite four phone unanswered phone calls to VW Service Department. More

The VW Lithia dealership is the best place to take my jetta in for its annual checkup and oil change jetta in for its annual checkup and oil change More

Lithia Volkswagen of Des Moines is the ONLY dealership that I trust with my vehicles. that I trust with my vehicles. More

Advisor was very helpful with scheduling me in and getting me a loaner. Service was completed in a very timely manner. getting me a loaner. Service was completed in a very timely manner. More

My service writer Linda was great, she got my car scheduled for service and commucated with me thru the process. I believe the master Mechanic John did a great job as well They repaired it within 8 scheduled for service and commucated with me thru the process. I believe the master Mechanic John did a great job as well They repaired it within 8 hrs picked me up from home and I brought my car back the same day. The staff was great, thank you. MARTIN Seibert. More

Professional and courteous service. Answered all questions and finished up my service in a timely manner Answered all questions and finished up my service in a timely manner More