Lithia Volkswagen of Des Moines- Service Center

Really good experience, didn't have to wait long and was happy to hear I just had a battery issue instead of the alternator needing replaced. Best coffee machine I have ever used- so many options!! happy to hear I just had a battery issue instead of the alternator needing replaced. Best coffee machine I have ever used- so many options!! More

It was clean, fast and curtious,, alittle lacking on details, rotated tires but within 3 miles of dealership, low tire pressure light came on and when we tried the air conditioning, it did not shoot col details, rotated tires but within 3 miles of dealership, low tire pressure light came on and when we tried the air conditioning, it did not shoot cold air right away (tells me freon needs changed, that was after a 15 point inspection and a 90k mile checkup. I hope they didn't skip anything major More

2 weeks to fix an oil leak. Over $2500 Spent on first two "leaks" but would have been much more if I didn't argue price. They claim they found a 3rd oil leak. Yeah sure guys. Over $2500 Spent on first two "leaks" but would have been much more if I didn't argue price. They claim they found a 3rd oil leak. Yeah sure guys. Only treated me right after 2nd week when I sent a bad survey to volkswagen. More

Great customer service, from sale and beyond! Great facility, welcoming and clean! VW vehicles are exceptional! Great facility, welcoming and clean! VW vehicles are exceptional! More

The work was done in a timely and professional and courteous manner with a fair price courteous manner with a fair price More

Excellent customer service. The service team was pleasant and thorough. The shuttle service was appreciated. The service team was pleasant and thorough. The shuttle service was appreciated. More

I went in for a oil change. The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad More

They’ve always been very reliable. Great service and good people. I can depend on them! Great service and good people. I can depend on them! More

Wonderful customer service and friendly staff, went in thinking my alternator needed replaced and thankfully found out I just needed a new battery which saved me $$$$ have to say the coffee maker was the thinking my alternator needed replaced and thankfully found out I just needed a new battery which saved me $$$$ have to say the coffee maker was the coolest one I have seen yet- so many choices and great quality too! More

Clean friendly, but waiting area seating isn’t ncomfortable. Don’t know what else to say ncomfortable. Don’t know what else to say More