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Lithia Volkswagen of Des Moines

Johnston, IA

4.8
1,726 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

July 10, 2020

Outstanding Service Routine We are a VW family and own 4 of them. This was our first visit to Lithia VW. Everything went smooth as silk. Professionalism, courtesy and timeliness. More

by ROVENAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, Thank you for choosing Volkswagen of Des Moines. We are pleased to hear about your exceptional service visit with Jason and Mark. We look forward to seeing you again at your next scheduled maintenance interval. Regards, Your Friends at Lithia Volkswagen of Des Moines

July 08, 2020

Good service, fairly quick. Communication was ok, but never was given a time estimate. Waiting room was clean, but no frills. Will go back again for service. More

by Green355
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, At Volkswagen of Des Moines we go to great lengths to ensure we fulfill the needs of our guests and we would like to thank you for your feedback. We truly apologize for any miscommunication. Please feel free to contact us if we may be of any further assistance. Regards, Georan Churchill (515) 727-7064 Business Development Manager

July 07, 2020

Was treated well, and they were well informed on the car and helpful through every step. This is my second car from lithia and will likely not be the last. More

by ROBERTBHANSEN11
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, Alex Henson
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hi Robert, Congratulations on your new car from all of us at Volkswagen of Des Moines! Thank you for being a return customer! We are delighted to hear you enjoyed your experience working with Alex. Regards, Your Friends at Lithia Volkswagen of Des Moines

July 07, 2020

From the email exchanges to walking inside Lithia Volkswagen was extremely professional and a great relaxed atmosphere. The whole staff was friendly and very helpful. The process was quick and easy. More

by MCHLMILLER35
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Zachary Klabunde
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, Congratulations on your new car from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience working with Zachary. Best, Your Friends at Lithia Volkswagen of Des Moines

July 04, 2020

Very pleased with Bug. Very nice and no pushing to buy a car. We were driving home from our hair appt. and then out of blue I said to Julie ,"Let's go see what Lithia has" More

by BEBURCH788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Dwayne Hill, Jeremy Lester
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, Congratulations on your new Beetle from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience working with Brian. Happy Motoring! Best, Your Friends at Lithia Volkswagen of Des Moines

July 03, 2020

Jorge is the best car salesman I have ever worked with in my life. Always answered the questions being asked and communicated clearly. Give him a raise. More

by rich.muller
Recommend Dealer
Yes
Employees Worked With
Jorge. 5- stars!!!!!
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello Rich, Congratulations on your new car from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience. Regards, Your Friends at Lithia Volkswagen of Des Moines

July 02, 2020

They were very helpful and friendly staff and got me a car. I was super happy with their service. I am glad I found them out. More

by BONDNANCY0
Recommend Dealer
Yes
Employees Worked With
Jeremy Lester, AJ Highsmith
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hi Nancy, Congratulations on your new car from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience working with AJ. Happy Motoring! Best, Your Friends at Lithia Volkswagen of Des Moines

July 01, 2020

I’ve been happy so far. I usually work with Jason and he is great!!! I’m not sure it is fixed though . Parked it in garage . Hubby used once too seemed to still stick. I need to eval More

by nphillips3155
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, Thank you for choosing Volkswagen of Des Moines. We are pleased to hear about your exceptional service visit with Jason. We look forward to seeing you again at your next scheduled maintenance interval. Regards, Your Friends at Lithia Volkswagen of Des Moines

June 30, 2020

Professional, straightforward, helpful Good experience 3 days from purchase. appears to be good purchase. lkj lj lkjlkjl lokj lkj lkj lkjlkjlkj lkj lkj lkj lkj ljlkj lkjljk l lkjlkj l More

by hertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Alex Henson
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, Congratulations on your new car from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience working with Alex. Regards, Your Friends at Lithia Volkswagen of Des Moines

June 29, 2020

Dwayne was amazing to work with, kind, polite, and knowledgeable. Treated us like family. Great experience! Zach was very helpful as well and made the experience easy. More

by tamfischer3
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Zachary Klabunde
Jul 13, 2020 -

Lithia Volkswagen of Des Moines responded

Hello, Congratulations on your new car from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience working with Zachary and Dwayne. Happy Motoring! Regards, Your Friends at Lithia Volkswagen of Des Moines

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