Lithia Volkswagen of Des Moines

From our first phone call to our in person visit, the whole process was smooth. Zachary was friendly on the phone and in person. The vehicle we bought was just like it was advertised on the website. L whole process was smooth. Zachary was friendly on the phone and in person. The vehicle we bought was just like it was advertised on the website. Lithia provided great photos and descriptions of the vehicle we were interested. We highly recommend Lithia to anyone looking to trade in a vehicle and purchase a new Volkswagen. More

It was a fast service and a pleaser to come to your dealer . The lady that helped me was very nice and got me in even though they were very busy and that great . dealer . The lady that helped me was very nice and got me in even though they were very busy and that great . More

I love Volkswagen of Des Moines, they treat me like family. They are all very nice and get me in and out quickly. They always get my car fixed the first visit. I highly recommend Volkswagen of Des M family. They are all very nice and get me in and out quickly. They always get my car fixed the first visit. I highly recommend Volkswagen of Des Moines. More

Great customer service. Service was fast and friendly. Jonny in the service department is second to none. Extremely knowledgeable. Very helpful. Always goes the extra mile. Jonny in the service department is second to none. Extremely knowledgeable. Very helpful. Always goes the extra mile. More

I had my tires rotated and was in for a 10,000 mile service. I had done an oil change within the past 2 months. Later the same day a check tire pressure light came on. Wouldn't my tire pressure had bee service. I had done an oil change within the past 2 months. Later the same day a check tire pressure light came on. Wouldn't my tire pressure had been checked with a service appointment that included routine maintenance? More

Very friendly, got the price that I wanted and was able to get into a brand new car without worrying about my past lease. Would definitely recommend this dealer and salesman to anyone! to get into a brand new car without worrying about my past lease. Would definitely recommend this dealer and salesman to anyone! More

My salesman was excellent, he heard what I wanted and he worked with me!!!Volkswagen also worked with me when it came to the financing!!! worked with me!!!Volkswagen also worked with me when it came to the financing!!! More

I actually found the car I bought online and did a distance buy from Virginia. Everyone from top down were great and easy to deal with. I felt totally comfortable with my purchase and all my questions distance buy from Virginia. Everyone from top down were great and easy to deal with. I felt totally comfortable with my purchase and all my questions were answered immediately. Faris was just great to deal with as a salesman. He was very helpful and knowledgeable and again answered all my questions immediately or followed up quickly if he couldn't answer something. He took pictures of everything that I asked about and explained every detail of the car including any blemishes. On top of him being a great salesman, he's a car guy which brought a level of enthusiasm that you don't really see anymore. I highly recommend Lithia and go see Faris! More

The team was patient throughout the purchase process. Faris was knowledgeable and helped me decide which model was the best fit for me and within my budget. Faris was knowledgeable and helped me decide which model was the best fit for me and within my budget. More