Lithia Volkswagen of Des Moines

I am very happy with my purchase of a Jetta. The sales person I worked with, Majid Garibovic was thorough and was not hesitant about directing me to the right car. The whole process went very smoothly. person I worked with, Majid Garibovic was thorough and was not hesitant about directing me to the right car. The whole process went very smoothly. Thanks More

I appreciate them getting my car in for service at the time of my scheduled appointment. When they are on time, it makes my day. time of my scheduled appointment. When they are on time, it makes my day. More

Conscientious, professional and fast service when I brought my 2018 Passat in for the annual service and oil change. They also took care of a recall before I was notified of it by Volkswagen. brought my 2018 Passat in for the annual service and oil change. They also took care of a recall before I was notified of it by Volkswagen. More

Reasonable price and quick closing!We were in and out and on the road in about an hour. Thanks for all the support from the Finance Mgr! on the road in about an hour. Thanks for all the support from the Finance Mgr! More

Great dealership. Elvis was terrific to work with and Alex in financing went the extra mile to get me the type of financing that was what I needed. I highly recommend! Alex in financing went the extra mile to get me the type of financing that was what I needed. I highly recommend! More

The revolving door of service representatives who do the minimal amount of their job, is so bad, it lead to a huge maintenance bill. Which was full of preventative services that should have been done over t minimal amount of their job, is so bad, it lead to a huge maintenance bill. Which was full of preventative services that should have been done over time at specific milage intervals. Then the mechanic who was stuck with this job did so, so poorly that not only did I leave with a coolant leak but he had also cross thread 2 of my spark plugs. Instead of replacing the head of my 3yr old vehicle with a new one, they decided that it would be better to send my head to get repaired at a machine shop. I then had to get in arguments with multiple "managers" only to end up having to still pay for replacement parts from their mistakes. I will never go back to this dealership, and will take my chances with the independent mechanics around town, also I will tell everyone I know about what happened and to never go there. More

I had a great experience with Brian and Dane at Lithia Volkswagon of Des Moines. Very helpful and professional. And I got a great car. Thank you! Volkswagon of Des Moines. Very helpful and professional. And I got a great car. Thank you! More

Linda was very helpful. She explained the problem and I was grateful to learn that I was not the only person who experienced this. I hope that if this occurs again, I will be notified. was grateful to learn that I was not the only person who experienced this. I hope that if this occurs again, I will be notified. More

Very friendly and helpful, even put up with my constant indecision. I had a very good experience and would recommend them to anyone. Thank you indecision. I had a very good experience and would recommend them to anyone. Thank you More

Excellent team at Lithia! Professional, quality and caring!!! Would highly recommend them and look forward to working with them in the future! Thank you for providing such exceptional service! caring!!! Would highly recommend them and look forward to working with them in the future! Thank you for providing such exceptional service! More