Lithia Volkswagen of Des Moines

I recently purchased a 2013 Ford Escape from Lithia Volkswagen of Des Moines. Zachary was great to work with! This was my first time buying a car on my own and I appreciate that there was no pressure t Volkswagen of Des Moines. Zachary was great to work with! This was my first time buying a car on my own and I appreciate that there was no pressure to start. I’ve been to other dealerships to look at vehicles and none of them compared to this dealership. Everyone there was very friendly and helpful! I will recommend Zachary and Lithia Volkswagen of Des Moines to my friends and family! Btw try the hot chocolate if you get a chance, it’s the best in town! :) More

I had a wonderful experience. Everyone was reasonable and we made the deal work. I highly recommend looking up Dane when you get there. Great place to buy a Company vehicle. and we made the deal work. I highly recommend looking up Dane when you get there. Great place to buy a Company vehicle. More

Super great time. Best service everyone was the best. Quick fast and easy. I really enjoyed my experience. Zack was super totally awesome. Highly recommend Quick fast and easy. I really enjoyed my experience. Zack was super totally awesome. Highly recommend More

AJ was slick, smart and super friendly. He saw the 'big picture' very quickly when I worked with him; very adept at identifying goals and working with you to get the best possible deal. Great to interact w picture' very quickly when I worked with him; very adept at identifying goals and working with you to get the best possible deal. Great to interact with, very real and straightforward. Dwayne couldn't have been more welcoming and gregarious to my partner and I, and he put in the extra effort to get me a lower rate and better loan terms. Buying a car is stressful; but these guys helped get us in the nicest car we've ever driven (certified pre-owned 2018 WV Tiguan)... at a totally affordable rate. I'm very pleased. More

While Faris is excellent at his job, the way the dealership is structured presented some challenges. A unified structure would’ve been better, with a single point of contact in negotiating price, fi dealership is structured presented some challenges. A unified structure would’ve been better, with a single point of contact in negotiating price, finance, and closing across the three platforms would be preferred. More

An excellent experience overall. Sales was curious, polite and quick to answer questions. Finance manager was very helpful and worked to locate a favorable interest rate. Parts was knowledgeable and ha polite and quick to answer questions. Finance manager was very helpful and worked to locate a favorable interest rate. Parts was knowledgeable and has been attentive to questions. General manager was concerned and attentive to entire situation. More

I have traded or leased cars from Lithia for over 30 years, I have been happy with the service department and with my salesperson Brian years, I have been happy with the service department and with my salesperson Brian More

My experience was pretty good. We worked with a guy named Alex he was very helpful and knew what he was talking about had a lot of knowledge about cars which was great. We had a bump in the road with pricing Alex he was very helpful and knew what he was talking about had a lot of knowledge about cars which was great. We had a bump in the road with pricing but the manager was kind enough to give us what we wanted and actually helped us. Great experience overall. More

I enjoyed working with the staff and they kept me informed about my Passet. The dealership has a very nice waiting area, even with COVID there is plenty of room for waiting. informed about my Passet. The dealership has a very nice waiting area, even with COVID there is plenty of room for waiting. More

Fast and friendly service. Very helpful & understanding. Sam made it a easy transition for me from my old vehicle. Love my new vehicle & this was the fastest service I’ve received in a dealership ever. Sam made it a easy transition for me from my old vehicle. Love my new vehicle & this was the fastest service I’ve received in a dealership ever. More