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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

March 04, 2021

Care was very good...as expected! Thank you for working to get the cable I needed for my Apple phone. It was a long awaited service More

by Maggy.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
March 03, 2021

Thanks for making the purchase of our new vehicle a positive experience! Brian is knowledgeable and I did not feel pressured. Overall a good experience. This is my 2nd VW purchase and more than likel More

by DECKGUYS
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Jeremy Lester
March 03, 2021

Easy and no stress buying. Purchased over the phone and had no problems, Dane made the process so easy and was always available when I had questions regarding the car. Dane went above expectations and del More

by KIMTAFF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Dane Larsen
March 02, 2021

Great experience. Alex was a good and laid back salesman and helped me get an amazing deal. Wasn’t pushy and was helpful along the way. More

by mauriceb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Henson
March 02, 2021

Everyones helpful, listen to your needs when you come in for service and try to resolve the problem, courtesy, caring ,very clean waiting area. THANK YOU More

by johnsondeb216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
March 02, 2021

Great experience! Brenden was a very good salesman even though he'd only been there 2 weeks. Jeremy the Manager was also very friendly and easy to work with. I finally got my Red Volkswagen Beetle that I' More

by MLCSVOGT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Cronin, Jeremy Lester
March 01, 2021

From start to finish, Faris and the rest of the team were professional and courteous. They made the process of leasing my new Atlas very easy and enjoyable! More

by shelley.vrchota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faris Kudumovic
March 01, 2021

Faris was excellent to work with during the process of purchasing a new vehicle. He is the reason I went with a VW and the reason I came back to VW of Des Moines rather than buying elsewhere. Pressure was More

by Beth Riha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Faris Kudumovic
March 01, 2021

Very easy and pleasant car buying experience. Service was quick and very efficient. Faris was very helpful and knowledgeable about everything. A very stress free place to buy a car. More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faris Kudumovic
March 01, 2021

Sam was very knowledgeable and helpful throughout the entire process! They were able to get us a good deal and trade-in value for our truck. Would highly recommend Sam and the team to anyone! More

by Madison Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dawson
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