Lithia Volkswagen of Des Moines

Brian and Jeremy did a wonderful job of dealing with a few minor issues and ensure I was getting the best deal and into the right car. That ended up being a 2017 Jetta which I love. Given my credit I didn few minor issues and ensure I was getting the best deal and into the right car. That ended up being a 2017 Jetta which I love. Given my credit I didn't think the number Jeremy got for me was possible but he did it. More

Best experience by far with buying my first vehicle. Zachary was very patient and understanding which I appreciated it , as well as management. I will be referring my acquaintance and family to this dea Zachary was very patient and understanding which I appreciated it , as well as management. I will be referring my acquaintance and family to this dealership ! More

I purchased a used 2018 Equinox though them. They helped me get the lowest interest rate and payments even thought my credit wasn't perfect. I really appreciated them going above and beyond for me. Zachary me get the lowest interest rate and payments even thought my credit wasn't perfect. I really appreciated them going above and beyond for me. Zachary Klabunde was the sales representative that helped me and he was extremely friendly and helpful. I highly recommend him if you are looking to purchase a vehicle with Lithia. More

I was just randomly on the lot at Lithia looking for my future dream car and drove off with it 3 hours later! AJ made me feel comfortable and confident. The whole team was very complimentary to that and ma future dream car and drove off with it 3 hours later! AJ made me feel comfortable and confident. The whole team was very complimentary to that and made the whole experience painless. More

Really enjoyed working with Majid ,was patient and always answered my questions. We came in close to closing time and the staff stayed until our purchase was complete. It was greatly appreciated, that is gre answered my questions. We came in close to closing time and the staff stayed until our purchase was complete. It was greatly appreciated, that is great customer service. More

The dealer was kind and worked hard to provide me information about the vehicle I was interested in even though I live 5 hours away. information about the vehicle I was interested in even though I live 5 hours away. More

Great experience ~ great staff. Worked with us to get the vehicle, price, and financing we wanted. Happy with the vehicle, we will come back again.. Mike and Juanita Murphy vehicle, price, and financing we wanted. Happy with the vehicle, we will come back again.. Mike and Juanita Murphy More

Great service! They explained everything about my car and the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. More

Zach was able to find the Atlas we wanted, in the right color, with the right options, and at the right price. Dwayne made the finance portion painless and the dealership made it happen. color, with the right options, and at the right price. Dwayne made the finance portion painless and the dealership made it happen. More

They used to provide world class service - I thought. Dropped $455 into an oil chng and coolant flush - got talked into an alignment, but didnt receive a recommended service checklist or even a reminder Dropped $455 into an oil chng and coolant flush - got talked into an alignment, but didnt receive a recommended service checklist or even a reminder oil chng sticker in the window. Everyone was too busy for regular old customer service and just wanted payment and that's the impression i got. also, I waited for 4.5 hours with no updates. Pretty disappointed. More