Back

Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

Directions

By Type

Showing 1,726 reviews

April 08, 2021

Brian is hands down the BEST person to deal with when buying a new car! I appreciate all of his help, and look forward to working with him again in the future. More

by MICHELLE.L.CROSS.NIVK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak
April 03, 2021

Brian and Dwayne helped me with my first big car purchase. They both were personable, fun and easy going. I had a great experience. Thank you! More

by ELLIOTTGRC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Dwayne Hill, Jeremy Lester
April 03, 2021

Brendan was very helpful and went out of his way to get me the vehicle I wanted at a price that fit my budget and he was very patient with me More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan , Dwayne Hill, Jeremy Lester
April 03, 2021

Very attentive and easy to work with. I love my new Atlas. Best car buying experience I have ever had. They helped me find exactly what I wanted. More

by MINIISUQUEEN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary Klabunde
April 03, 2021

Phillip was so polite and had great communication with me through the course of the day! The service tech who worked on my car also came out to talk to me, I just can’t remember his name. Great employees! More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
April 02, 2021

Great experience. The attention and thoroughness was fantastic. Took care of everything including recall. I waited there and they kept me updated. Thank you for all. More

by steven.hinrichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills, Tyler Weltha
March 29, 2021

This was my first interaction at this particular dealership and they earned my loyalty in that visit form their expertise with the subject matter, the ease of purchase without hassle or pressure and More

by Lance.VanGundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lester, Alex Henson
March 27, 2021

Should have been informed when scheduling the oil change that customers have to wait an hour and a half for it to be completed. More information given to the customer upon booking the better. More

by RACHEL.BARTHOLOMEW2
Recommend Dealer
No
Employees Worked With
Jason Halstead
March 24, 2021

We came on a Saturday looking for a Used Ford Explorer. Majid was very friendly and professional. Everything went very smoothly from the trade in process to financing and they got us a great rate! Woukd do More

by brandonlp89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Majid Garibovic
March 23, 2021

Brian and Jeremy did a wonderful job of dealing with a few minor issues and ensure I was getting the best deal and into the right car. That ended up being a 2017 Jetta which I love. Given my credit I didn More

by apreuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Jeremy Lester
...
61
...