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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

March 12, 2024

Very pleasant experience! Noah was great to work with, knowledgeable, friendly and courteous! We hope he has a great future there. I could not rate Noah because his name is n More

by Jado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Harris, Brian Fluegge
Mar 12, 2024 -

Lithia Volkswagen of Des Moines responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 09, 2024

The service very fast and very good and excelent,and proffesional work,and guys Emrah Tabakovic very good person More

by Edolino.30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah tabakovic
Mar 11, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 07, 2024

JONTAY was extremely helpful with my car repairs and services. He timely responded and got all my needs met. More

by j.grube2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONTAY Williams Jacob howell
Mar 08, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 05, 2024

Emrah provides the absolute best customer service. Lithia is lucky to have him! He is very knowledgeable & is always happy to help in anyway he can. More

by Renata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic
Mar 06, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team, Renata. We're glad to hear we delivered such a great experience! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 29, 2024

Jontay Williams has given me such great service every time I come in whether it is for a routine oil change or for service and repairs. Communication is clear. He swings by and gives me updates on my ser More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jontay Williams
Feb 29, 2024 -

Lithia Volkswagen of Des Moines responded

Tina, Thank you for your business and this review. We're happy to hear Jontay and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 29, 2024

The service experience was awesome. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic
Feb 29, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 28, 2024

I was very happy with the service I got on having my oil changed and tires rotated. Thank you More

by tomrcaskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooklyn White
Feb 28, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks, Tom, for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 23, 2024

Emrah Tabakovic provided great service and kept us updated on repairs and our insurance estimate. More

by Bmx1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic five plus stars
Feb 24, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with Emrah and our team. We're glad to hear we delivered such a great experience! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 21, 2024

Greeted with a smile, given information and vehicle was done quickly. Well done service team! More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah and Cade
Feb 21, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Courtney, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 21, 2024

Took our Volkswagen Beetle in for an airbag recall and asked them to change the oil while it was there. They completed both services quickly. The staff was professional and courteous. They have serviced b More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Feb 21, 2024 -

Lithia Volkswagen of Des Moines responded

Brent, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

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