Lithia Volkswagen of Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great service visit !!! Needed some warranty work done.Fast service and great job done.Will always use them for service on my volkswagens.Thanks again !!! done.Fast service and great job done.Will always use them for service on my volkswagens.Thanks again !!! More
Pleased with my purchase. Love my new car. It was a busy Sat. I had to ask someone to test drive because everyone was busy. They quickly brought car up. Sales and financing went smoothly. My only c busy Sat. I had to ask someone to test drive because everyone was busy. They quickly brought car up. Sales and financing went smoothly. My only complaint is that the car had some finger smudges and other areas that needed to be wiped down before I drove it home. More
Having moved back here from Washington state, I’m very pleased to have found this place for my Jetta’s upkeep. Kevin was super helpful and a pleasure to deal with. pleased to have found this place for my Jetta’s upkeep. Kevin was super helpful and a pleasure to deal with. More
Sales and finance staff are incredibly knowledgeable and helpful. They were great with communication and explanations of the process. It was a pleasure to work with them. helpful. They were great with communication and explanations of the process. It was a pleasure to work with them. More
Amazing experience! Very professional and accommodating! Mercy Mickelson was amazing! Had most of the paperwork ready for us when we got there! Will definitely recommend to friends! Mercy Mickelson was amazing! Had most of the paperwork ready for us when we got there! Will definitely recommend to friends! More
I reached out to Ron, via email, detailing my poor experience, no response. This isn’t surprising since we also left him a voice mail, which he never bothered to return either. I want to make everyo experience, no response. This isn’t surprising since we also left him a voice mail, which he never bothered to return either. I want to make everyone aware that when you purchase a car from Lithia, they add on a 1200.00 “coat protection “ fee. This is on top of the price of your car. They also add in about 1,000 for “gap insurance “ , which should always be optional. So, plan for them to screw you out of about 3,000 when you shop here. We argued with them about the coat protection, but it was never taken off. I really wish I had walked away and not signed anything. After I purchased the car, I took it back in the following Monday as the entertainment module was glitchy. They kept the car for 5 days, and spent every day calling me and questioning if something was even wrong with it. Turns out, after I took the car to Ford, it needed a new module. Lithia did pay for the repair, but why did I have to spend 5 days arguing with them about it? Poor experience all around, I will never go back. Shady business. More
This dealership and staff is amazing I was a out of state purchaser and the sales and finance team handled it like pros no stress purchaser and the sales and finance team handled it like pros no stress More