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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

May 22, 2021

I was looking for a specific make and model of vehicle on line and ran across Lithia Volkswagen of Des Moines. I left contact information and their online coordinator call me. She set me up with Zachary Kt More

by Rum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Klabunde
May 21, 2021

This was the best car buying experience! Alex was wonderful. Very knowledgeable and helpful. Made the process so easy and went out of his way to even deal with my insurance company after we ran into More

by alexandra.muhari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Henson
May 20, 2021

Zach was a pleasure to work with from start to finish. Answered any questions we had. Also took the time to detail the vehicle before sending us on our way. My wife and I couldn’t have asked for a more More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Dane Larsen, Zachary Klabunde
May 19, 2021

AJ did phenomenal. He simplified everything to me and helped me through the process as a first time buyer. He was easy to talk to and worked with me to get the deal I desired. More

by G. Antrim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, AJ Highsmith
May 17, 2021

Great staff and facility. No pressure deal on the car. We enjoyed our time there and are looking forward to enjoying the car as well. More

by HENCYGRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, Faris Kudumovic
May 17, 2021

Zachtary was very well informed about the car's the dealership was selling. He took care of all the questions we had about all equipment the car had on it. More

by landkramsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Klabunde
May 17, 2021

Thus far my experiences with the service department have been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. More

by CSNOYES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Berkes, Linda Cramer, Kevin Caldwell
May 17, 2021

Had a great experience recently purchasing a VW Atlas with Majid. He and his team were very responsive, knowledgeable, and friendly. Would recommend to anyone looking to purchase. More

by BEALS.LAURA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majid Garibovic
May 16, 2021

Alex was helpful,knowledgeable, no pressure, efficient with paperwork and professional.Zach called to ask if any issues. Appreciate that! Thank you for following up. More

by myhreck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Zachary Klabunde, Alex Henson
May 13, 2021

Phil Ostrem was very helpful and efficient. It was nice to be able to communicate via text. The other staff was friendly and helpful also. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
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