Lithia Volkswagen of Des Moines

Great staff, clean facility and timely service, wonderful customer service customer service More

Very accommodating and willing to put together a good deal. The only things that could have been better would have been a better leasing process and having the car professionally detailed. deal. The only things that could have been better would have been a better leasing process and having the car professionally detailed. More

Poor communication. They tried to get me to pay for far more that I took my car in for. Gave no updates along the way. I had to reach out multiple times before getting any information and it took 2 days fo more that I took my car in for. Gave no updates along the way. I had to reach out multiple times before getting any information and it took 2 days for an oil change despite getting an appointment at 7am. Take your car somewhere else. More

Kevin did a great job and I really appreciate his communication skills. I will definitely continue to service my Volkswagen with any issues in the future. communication skills. I will definitely continue to service my Volkswagen with any issues in the future. More

Very easy to get in for service. Friendly staff to assist. assist. More

Very easy process to come out with a car that fit my budget and needs. Faris was a great help finding this and exploring every option and explaining everything, without ever a push towards anything I di budget and needs. Faris was a great help finding this and exploring every option and explaining everything, without ever a push towards anything I didn't want to do. More

Amazing service. Amazing dealership. Amazing employees. I feel welcome every time I come to the dealer. Everyone is very friendly and nice to me when I come in. Great customer service and great employees. feel welcome every time I come to the dealer. Everyone is very friendly and nice to me when I come in. Great customer service and great employees. More

This was a well planned visit that lasted less than an hour as promised. hour as promised. More

I purchased used vehicle with couple things I found wrong after a week of driving they won’t check it out! or even call me after a week of driving they won’t check it out! or even call me More

Top rate easy to work with no pressure to add upgrades. More