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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

August 05, 2021

Linda Cramer, Jason Halstead, Brian Braak, and Philip Ostrem have treated me so kindly! Any time I have issues with my car, or any questions I have about my car, they help me find out what’s wrong in a t More

by Seth F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead, Philip Ostrem, Linda Cramer
August 03, 2021

We traded in and purchased two vehicles. They made this less stressful and easy to accomplish. We drove away with two awesome cars. Thank you. More

by CRSOUKUP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Woodward, Dwayne Hill
July 30, 2021

I asked them to fix a seat seam and they seemed to have done that.I requested a second fob for the vehicle. Mayo did get me a second fob but it is not programmed and that requires an appointment also. I th More

by MATISHECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Majid Garibovic, Faris Kudumovic
July 30, 2021

Linda did a great job servicing my car. She addressed all questions and concerns I had on the car in a timely and professional manner. More

by HUSHANUMD
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
July 30, 2021

Easy in, easy out. Good service. Convenient. They know what they’re doing. Will continue to take my car there. They have competitive prices, and let me use a loaner car for an overnight repair. More

by CLINTJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
July 29, 2021

Was a wonderful place to work with! The car buying process was super easy and although we had a hiccup pretty smooth! Definitely recommend this place! More

by PreludeSH97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Berkes, Peggy Ferguson, Majid Garibovic
July 29, 2021

Great wonderful down to earth people. AJ was great answering all my many questions I had. My new dealer been a Honda guy my whole life wanted something different. More

by Schwartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
July 28, 2021

Employees seem to be attentive to their customers needs and concerns. I have a warranty issue and the VW Customer Service and the Dealership are working together to resolve the problem. More

by JDOWEN39
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith, Linda Cramer
July 27, 2021

Great experience. Happy with our trade offer and purchase process was painless and efficient. Great selection of cars as well. We were able to test drive every style we were looking at all in the same trip. More

by clayton.whipple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
July 26, 2021

Majid was great to work with from start to finish. He was friendly, professional and answered any question that I had throughout the process. I'd recommend him to anyone looking to buy from Lithia! More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majid Garibovic
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