Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Volkswagen of Des Moines

Johnston, IA

Overview
Reviews
4.7
1,726 Reviews
Call Dealership (515) 446-3579
View Awards

5200 Merle Hay Rd

Johnston, IA

50131

Directions

By Type

Showing 1,726 reviews

October 01, 2021

Back and forth on electronic issues. Jason the tech was great. Frustrated by time it took. More

by KMINEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Report | Print
Oct 03, 2021 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Jason and our dealership. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 30, 2021

The dealership was vary help and friendly. My car broke down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day More

by Corylnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Norman, Jeff Cartwright, Brooklyn White, Mark Mears, Linda Cramer
Report | Print
Sep 30, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 30, 2021

Very good service! Work was done while I waited and they were very very prompt! More

by TOMMYTREWTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills, Jeff Cartwright, Jesse Goering, Linda Cramer, Kevin Caldwell
Report | Print
Sep 30, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you, Tommy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 29, 2021

Brian Is the man. Very helpful and personable. He’s been doing this a long time and you can tell by how knowledgeable he is that he takes the time to get to know the vehicles he’s selling. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak
Report | Print
Sep 29, 2021 -

Lithia Volkswagen of Des Moines responded

Hello, Thank you so much for your wonderful review! We are thrilled that Brian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 29, 2021

Great experience, Zach the sales guy helped me and my wife find the perfect car. Alen and Dwayne, great guys, from finance department helped us respectfully through this process. I recommend this team to More

by andrehaddon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Zachary Klabunde
Report | Print
Sep 29, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for the feedback! We appreciate your business!

September 29, 2021

The service was great and I love the location is just right off the highway customer service was nice and polite and explained everything they did to my car More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills
Report | Print
Sep 30, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 27, 2021

Great service went above and beyond. I look forward to working with you in the future More

by aarondhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
Report | Print
Sep 27, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business, Aaron! We hope to see you again soon. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 25, 2021

Not happy when told LITTLE markup on sale price. 10k is not a little markup!! More

by NO1SIS48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Henson
Report | Print
Sep 26, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you very much for taking the time to leave us this honest review. We take all feedback seriously and will share your comments with the team. Please reach out to me directly if you would like to discuss this further. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 25, 2021

Staff is extremely friendly and welcoming. I hate high pressure sales and they are not like that at all! It was a great experience all the way around. More

by kono.sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercy
Report | Print
Sep 26, 2021 -

Lithia Volkswagen of Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Sara, and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 24, 2021

AJ was great! In and out in lesson then 3 hrs. New wheels to boot More

by Nickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
Report | Print
Sep 24, 2021 -

Lithia Volkswagen of Des Moines responded

Nickie, Thank you so much for choosing Lithia Volkswagen of Des Moines! Congrats on your new purchase, and let AJ know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

1
...
43
44
45
...
173