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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

November 12, 2021

All the people I dealt with were very nice and helpful. I love my SUV! More

by K.MILNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Faris Kudumovic
Nov 12, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new SUV, and we thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 10, 2021

Love shopping my Durango on the dealer and great customer service… have lot fun with Monce…. More

by PABLO198490
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monce
Nov 10, 2021 -

Lithia Volkswagen of Des Moines responded

Pablo, Thank you! Monco and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Durango! Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 09, 2021

I couldn't be happier that I chose VW/Audi of Des Moines. TJ was awesome when I purchased the car. I came in last week for an oil change/tire rotation, and a simple recall. Kevin in the Service Dept was t More

by sparks.amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
Nov 09, 2021 -

Lithia Volkswagen of Des Moines responded

Amanda, We appreciate your business, TJ, Kevin and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 09, 2021

Its good to buy car and i will refer to my friend and relative who 's looking for a new car. More

by Za
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faris Kudumovic
Nov 09, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 09, 2021

The Customer service Staff were respectful. Took car in for oil change, tires rotated, and spark plugs changed. I waited for the service. I went to the car after paying for the service and the tire pressur More

by tlintinrudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Nov 09, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. Jason and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 06, 2021

I was able to work in the front while I waited for my vehicle to be done being serviced. My wait was short and had great customer service. More

by michelle85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
Nov 06, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you, Michelle, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines!

November 05, 2021

They were so awesome from the minute I walked in the door. They greeted me I told them what I was looking for showed me exactly what I wanted More

by MYMISSYDOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, Samuel Dawson
Nov 05, 2021 -

Lithia Volkswagen of Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 05, 2021

This company did everything they could to get me in my dream car! I got cookies in the mail from them too. I’m so impressed. I’d recommend them to anyone. More

by CHERRIKARI94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill
Nov 06, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 04, 2021

Work was done without problem. Recall work completed and was pleased to find out battery causing problem replaced under warranty extension for battery. More

by amelbert22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know name of person
Nov 04, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 04, 2021

I appreciated the way I was greeted and all the help I received when I purchased my 2013 BMW. TJ was very helpful in guiding me through all the instrument panels and navigating all the things the car has More

by hollynadolsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis and TJ
Nov 05, 2021 -

Lithia Volkswagen of Des Moines responded

Here at Lithia Volkswagen of Des Moines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Holly, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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