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Lithia Volkswagen of Des Moines
Johnston, IA
1,726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 22, 2021
Linda was great! Everything else was horrible. First I had to find transportation because there were no loaner cars. This was very upsetting. Even after that I still took my car and had it serviced. About had to find transportation because there were no loaner cars. This was very upsetting. Even after that I still took my car and had it serviced. About two weeks after I picked up my car, I noticed my car was leaking oil. Had my husband check it out, and it turned out that the bolt on the bottom of the car was not properly screwed in, and I had been leaking oil the whole time. Had to take my car on a Saturday to the dealership for them to fix what should have initially been checked before returning my car back. I do not feel safe taking my car back to this dealership. I figured the best place to take a Volkswagen is to a Volkswagen dealership. Guess I was wrong! More
by DAFINA2012
Verified CustomerEmployees Worked With
Linda
November 22, 2021
A.J. Took great care of me and my husband! We were both looking for pretty specific vehicles and deals, and A.J. was able to make it happen! He wa patient and kind throughout the process. looking for pretty specific vehicles and deals, and A.J. was able to make it happen! He wa patient and kind throughout the process. More
by mdphadke91
Employees Worked With
Dwayne Hill, AJ Highsmith
November 20, 2021
AJ H. was excellent with walking us through the car buying process from start to finish. He was very helpful in explaining the features of the vehicle and safety as well as was up front and fair with p buying process from start to finish. He was very helpful in explaining the features of the vehicle and safety as well as was up front and fair with pricing. We appreciated his patience and how courteous he was with us. In finance, Dwayne was excellent to work with. More
by Nick Westphal
Employees Worked With
Dwayne Hill, AJ Highsmith, Philip Ostrem
November 19, 2021
By far the best car buying experience I've had from the salesman majid to the financial guys tre and Jeremy they all went above and beyond to get me where I would be comfortable with my payments and made s salesman majid to the financial guys tre and Jeremy they all went above and beyond to get me where I would be comfortable with my payments and made sure I was happy before anything they put me first not the sale and you don't get that very often!!! Great place to buy a car I highly recommend them. More
by Bossbailey07
Employees Worked With
Tre he was in the financial group, Dwayne Hill, Jeremy Lester, Majid Garibovic
November 18, 2021
TJ was our salesman, he was awesome & so easy to work with. The other members that helped us with the sale & getting us our car & getting to take it home the same were all fantastic to work with. It was with. The other members that helped us with the sale & getting us our car & getting to take it home the same were all fantastic to work with. It was a very pleasing & easy process for us, thanks to them. More
by SDanks
Employees Worked With
TJ Bahner
November 12, 2021
The young man driving the shuttle was awesome. I felt neither service person I encountered cared. Reaching them by phone was very arduous. Very unlike my previous experience. neither service person I encountered cared. Reaching them by phone was very arduous. Very unlike my previous experience. More
by PROTH2
Employees Worked With
Linda Cramer
