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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

December 29, 2021

Very good experience from start to finish thanks,phillip great job highly recommend express oil change More

by JCARTWRIGHT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills, Philip Ostrem
Dec 31, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with Philip and our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 28, 2021

Excellent purchase experience , salesman knew his Volkswagens, second time we have purchased there, thumbs up More

by dpederson5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, AJ Highsmith
Dec 28, 2021 -

Lithia Volkswagen of Des Moines responded

It's great to hear that we were able to get you exactly what you needed once again. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 27, 2021

Zach did a great job helping us find the best vehicle and answered all of our questions. Super friendly staff to work with. More

by laceyv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Klabunde
Dec 28, 2021 -

Lithia Volkswagen of Des Moines responded

It's fantastic to hear that Zach provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 25, 2021

If I could have tied a rope around the entire dealership and brought the whole place back home with me employees and all, I would have. What an absolute jewel! What a warm and welcoming group of people to More

by jodidanielson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, AJ Highsmith
Dec 26, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for this wonderful review! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 25, 2021

Faris was very knowledgeable and helpful! Whole process was quick and easy. Would highly recommend to friends and family! More

by AbbyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, Faris Kudumovic
Dec 26, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 24, 2021

Thank you for being our dealership of choice car after car!!! Merry Christmas 🎄 and all the Best in the New Year! More

by Soders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Kevin Caldwell
Dec 26, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 22, 2021

Excellent customer service and outstanding profesional employees who care for their customers. I will recommend this to anyone. More

by WELOVECAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Dec 22, 2021 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 22, 2021

They do nice work it is very expensive compared to the compition. Last time I was in they forget again to reset the oil life monitor. One would hope they would not forget that on a $95 oil change. More

by JENSEN.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Ostrem
Dec 23, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines, your feedback and rating mean a lot to us. We're glad Philip was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 22, 2021

Excellent customer service, especially by Linđa. The Lithia VW team ls doing their best to keep customers satisfied no matter what requests one might have. More

by maricbeganovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Dec 23, 2021 -

Lithia Volkswagen of Des Moines responded

We appreciate your business, Linda, and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 18, 2021

Lithia Volkswagen of Des Moines is the Gold Standard for auto dealerships not only in central Iowa but across the U.S.A. The experience of auto-buying was smooth, thorough, complete and professional. A spec More

by Sherill Whisenand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Georan Churchill, Peggy Ferguson, Jeremy Lester, Mark Mears, Samuel Dawson, Majid Garibovic
Dec 18, 2021 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review, Sherill! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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