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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

January 14, 2022

They were very courteous and were very helpful in making sure my car purchase was an easy and pleasant experience. I feel they went the extra mile and will recommend them to family and friends. More

by lwilliams21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco and Alex
Jan 16, 2022 -

Lithia Volkswagen of Des Moines responded

Congratulations on your new purchase. We appreciate you taking the time to leave us a great review. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 11, 2022

AJ was great to work with. Knowledgeable about the vehicles. Easy to talk to. Professional and thorough. More

by Tanya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, AJ Highsmith
Jan 11, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team, Tanya. We're glad to hear AJ delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 07, 2022

Courteous staff, had us in and out quickly. Kevin was very polite and answered and questions we had. More

by Emailfs2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
Jan 07, 2022 -

Lithia Volkswagen of Des Moines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 07, 2022

Lithia VW catered to my needs as I live 2 hours away and had a very short window to complete paperwork. The transaction was quick without feeling rushed, and easy but also thorough. I will return to buy More

by Hkramper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Alex Henson
Jan 07, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 06, 2022

For the last 6 years I was always happy to have a business with people who work at this dealership. More

by PeterGreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Faris Kudumovic
Jan 06, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 05, 2022

Today we went to Lithia and were absolutely amazed by the service we received from Zack Klabunde, he wasn’t like most dealerships/ salesman that aggressively push sales, he helped us pick out what we wanted More

by David VanCannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Klabunde
Jan 06, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us, David. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 04, 2022

Overall a good experience. Jason was engaged and provided attentive service. I appreciate his service. More

by PTUNING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Jan 04, 2022 -

Lithia Volkswagen of Des Moines responded

We are very happy to hear that Jason provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 03, 2022

An amazing dealership with amazing people working there. Super friendly and very helpful too. Overall amazing. More

by EMUJIC0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Jan 04, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 30, 2021

Lithia is demanding thousands of dollars above MSRP on their new inventory simply because of the supply chain issue. This place should be shut down as they are price gouging innocent American families dur More

by KK
Price
Recommend Dealer
No
Employees Worked With
Fairs Kudumovic’s BOSS (don’t remember his name)
Jan 16, 2022 -

Lithia Volkswagen of Des Moines responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 29, 2021

They have always taken care of us with any need we have. Staff is always courteous. More

by mikcool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Jason Halstead
Dec 31, 2021 -

Lithia Volkswagen of Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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