Lithia Volkswagen of Des Moines
Johnston, IA
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This is the kind of dealership that feels like the sitcom Cheers - where everybody knows your name and they're always glad you came. Great customer service and friendly environment. If you are looking for a Cheers - where everybody knows your name and they're always glad you came. Great customer service and friendly environment. If you are looking for a dealership where you feel taken care of, this is the one. Loved working with Brian! More
Hard to get ahold of, and when you can get through only the tech working with your vehicle will talk to you as in it seems only one person can access your account which seems ridiculous. My car was complet the tech working with your vehicle will talk to you as in it seems only one person can access your account which seems ridiculous. My car was completed 4 days before I was notified because the tech I was working with was out with Covid. This is really not coustomer service. I was told my vehicle had a platinum detail completed yet when the shifter was moved the shifter boot had crud in it. This vehicle was in for over 4 months to get service completed so it was very dirty from sitting. Also my tint is now peeling from being closed for so long with summer heat buildup More
Always a pleasure having my VW Passat serviced with them! Fast, cordial, and accurate! Love the service department's sense of humor too! Fast, cordial, and accurate! Love the service department's sense of humor too! More
I arrived from Harvey Ia on the wrong day. Because I came so far, your staff worked me in for the oil change on my 2018 Volkswagen Jetta. Everything was done ona timely manner. so far, your staff worked me in for the oil change on my 2018 Volkswagen Jetta. Everything was done ona timely manner. More