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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

February 09, 2022

Very happy with my purchase with AJ. AJ was very professional , and made me feel very welcomed & help me get into a vehicle despite my young age. Also was very well spoken , efficient in his work , More

by Arndulce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
Feb 09, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you! AJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 09, 2022

Only 1 service advisor working the day I was there. She did a great job communicating and was very friendly. More

by SQUADGIRL107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Feb 09, 2022 -

Lithia Volkswagen of Des Moines responded

We are very happy to hear Linda provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 09, 2022

Professional service, courteous desk workers - able to access the problem quickly and resolve successfully. Would recommend More

by DARREN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills
Feb 09, 2022 -

Lithia Volkswagen of Des Moines responded

Darren, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 07, 2022

We were most pleased with the service given to our little VW convertible~thank you! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Woods, Linda Cramer
Feb 08, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 07, 2022

Excellent! Chris was fantastic in his service to my family and I. They were very efficient, including the finance manager she was also great! Highly recommend. Mike K. More

by kobylinskim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodard 5 stars; the female finance manager (name is escaping me).
Feb 08, 2022 -

Lithia Volkswagen of Des Moines responded

We are very happy to have provided you with such a positive experience! Congrats on your new vehicle! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 03, 2022

Great service and selection… easy to work with. Friendly professional staff made our experience a joy! More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Henson
Feb 03, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, Rob, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 03, 2022

Daniel T was easy to work with. It was a busy weekend at the dealership but he never made us feel like we were being rushed. The timing didn’t work out for picking up the car but we were provided a very nic More

by mail-sal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Truong
Feb 03, 2022 -

Lithia Volkswagen of Des Moines responded

Here at Lithia Volkswagen of Des Moines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience Daniel, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 30, 2022

We were interested in a specific vehicle that was on the lot, called and were helped by Faris Kudumovic. We felt we were treated with respect for our time and helpfulness and no high pressure. Most of the d More

by hankvp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, Faris Kudumovic
Jan 30, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you, Hank, for taking the time to share your thoughts on working with our team. We're glad to hear Faris delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 30, 2022

Friendly,clean,efficient, helpful,polite, good attitude, they all were knowledgeable sat their jobs, very good experience. More

by CLT814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, Majid Garibovic
Jan 31, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for choosing Lithia Volkswagen of Des Moines! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 29, 2022

Brian was wonderful! He spent an entire day with us, holding our hand through the whole process, and making sure we weren't just satisfied, but happy with not only our purchase but our experience. Will More

by abrown1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Jeremy Lester
Jan 30, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Brian and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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