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Lithia Volkswagen of Des Moines

Johnston, IA

Overview
Reviews
4.7
1,726 Reviews
Call Dealership (515) 446-3579
View Awards

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

February 22, 2022

Great customer service as the service department kept me informed and was very helpful in getting car work done timely. More

by Shannonkmccullough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
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Feb 22, 2022 -

Lithia Volkswagen of Des Moines responded

Shannon, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 20, 2022

TJ was awesome to work with. A little confusing on settling the deal. But in the end happy customer. More

by Brooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Feb 21, 2022 -

Lithia Volkswagen of Des Moines responded

We appreciate your business, Brooke, and our entire dealership team looks forward to serving you with all of your automotive needs. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 17, 2022

Aj was awesome along with all the other staff we interacted with that day. Love they checked in with us after the purchase to help with any questions. More

by MYRIAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, Jeremy Lester, AJ Highsmith
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Feb 18, 2022 -

Lithia Volkswagen of Des Moines responded

Thanks for your feedback on your recent visit to Lithia Volkswagen of Des Moines. It's great to hear that AJ and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 16, 2022

Great dealership. This is the fourth car I have purchased at Lithia and never disappointed. More

by N.RUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lester, Faris Kudumovic
Report | Print
Feb 16, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 16, 2022

AJ was great and very helpful with my car buying experience. I recommend coming here to buy a car. More

by Seanster513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
Report | Print
Feb 16, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that AJ had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 16, 2022

Jason went above and beyond to help with my transportation needs while my SUV was getting served. Thank you Jason! More

by greg.jones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Report | Print
Feb 17, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review, Greg! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Volkswagen of Des Moines. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 15, 2022

Been going here for years now . Always a great group of people helping me . Thank you ! More

by jesse.vanvalkenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Report | Print
Feb 15, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business, Jesse, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 14, 2022

AJ and the entire team at Lithia Volkswagen of Des Moines was super kind and made the entire process of buying a new vehicle a breeze. AJ was personable and could not have made the experience any better for More

by bmcginty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, AJ Highsmith
Report | Print
Feb 15, 2022 -

Lithia Volkswagen of Des Moines responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that AJ and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 12, 2022

More problems wrong with vehicles then listed. Made it 4 days and turbo blew and sent metal filings into motor and now have to install new motor. Said it needed a $30 actuator ended up being the whole hvac More

by VANDERSTREEK_1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Henson
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Mar 01, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 09, 2022

They were fantastic from the get go and while sales team was up front, honest and efficient! Mike K More

by kobylinskim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodard
Report | Print
Feb 09, 2022 -

Lithia Volkswagen of Des Moines responded

Mike, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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