Lithia Volkswagen of Des Moines

Service was great. I have a gentleman by the name of Jontay Williams and he has been a great fellow to work with. When I go in he always greets me with a Hi and smile. I have a gentleman by the name of Jontay Williams and he has been a great fellow to work with. When I go in he always greets me with a Hi and smile. More

The service advisor stayed in touch and responded quickly to my questions. JONTAY was very professionally and worked hard to get my car taken care of. to my questions. JONTAY was very professionally and worked hard to get my car taken care of. More

The dealership worked to finish my car in one day. They also sent a Lyft to pick me up when it was finished. When I arrived, I was greeted by Noah who made sure I was able to complete the check out pr They also sent a Lyft to pick me up when it was finished. When I arrived, I was greeted by Noah who made sure I was able to complete the check out process. I appreciated his kindness. The repair was explained to me which will allow me to know what to do in the future. More

The service was great! They fixed what they said they were going to fix! Offered me a ride somewhere if needed! They fixed what they said they were going to fix! Offered me a ride somewhere if needed! More

The staff were all very friendly and helpful. This made the experience much more pleasant. This made the experience much more pleasant. More

The staff at VW Johnston IA are very attentive to the customer needs. My oil change wait was on time, They have the best complimentary snacks, beverages on hand for customers. I felt right at home. I’d r customer needs. My oil change wait was on time, They have the best complimentary snacks, beverages on hand for customers. I felt right at home. I’d recommend this dealership locations for any car needs you may have. Satisfied VW Owner More

Staff was helpful, lots of knowledge about the car I purchased. Finance team was also helpful. purchased. Finance team was also helpful. More

My concern was addressed in a timely manner and was explained fully to me. And explained fully to me. And More

Service is always exceptional, and very easy to get the help needed. I was able to get dropped off and picked up the same day for a tire replacement and alignment. Also, quick and easy oil change in 45 min help needed. I was able to get dropped off and picked up the same day for a tire replacement and alignment. Also, quick and easy oil change in 45 minutes. More

Friendly professional staff with excellent communication. The repairs were made on time as promised with no surprises. The repairs were made on time as promised with no surprises. More