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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

March 09, 2022

Everyone at Lithia Volkswagen went about and beyond to help us find our new vehicle! AJ was exceptional in his knowledge of vehicles and helped put us into the PERFECT one. He was patient and friendly. So More

by Nicole H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla, Solomon, AJ Highsmith
Mar 10, 2022 -

Lithia Volkswagen of Des Moines responded

Nicole, We are very happy to hear AJ, Soloman, and Mikayla provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 05, 2022

I drove in with out an appointment and my car was serviced and tires checked. I mentioned the my windshield wipers were dragging and noisy. I had them replaced last visit. The were replaced using the More

by Maggy.miller
Recommend Dealer
Yes
Employees Worked With
I can't remember the service gentleman's who waited on me
Mar 07, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Maggy, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 04, 2022

Had a lot of services done today and was completed before end of day. Jason did a great job keeping me updated on what was going on More

by CSHELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Mar 05, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for your review and kind words for Jason. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 03, 2022

Friendly staff, easy peasy transaction. Worked hard to make sure everything was taken care of.. Faris was very helpful More

by BARB15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Trijeque, Faris Kudumovic
Mar 05, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, Barb, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 02, 2022

Excellent service from Linda C. and Johnny R. The video was a nice touch. These two went above and beyond. The only area for improvement I identified was a lack of service when my h More

by j.essica_nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Berkes, Jonny Rankin, Linda Cramer
Mar 03, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines. Your feedback and rating mean a lot to us. We're glad Jonny and Linda were able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 02, 2022

Great salesman. The entire process was fast and smooth. Couldn’t be happier with how my purchase went. More

by JASONEISENMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lester, AJ Highsmith
Mar 03, 2022 -

Lithia Volkswagen of Des Moines responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 02, 2022

So thankful to AJ for helping us find our car. He was so helpful and honest, helping us find the perfect fit between our wants and our price range. He didn’t try to oversell us. Everyone there was More

by Briadani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
Mar 03, 2022 -

Lithia Volkswagen of Des Moines responded

It's great to hear that AJ able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Volkswagen of Des Moines! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 01, 2022

Linda was great to work with and handled our service needs with professionalism and in a timely manner More

by val
Customer Service
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
Mar 01, 2022 -

Lithia Volkswagen of Des Moines responded

Val, Thank you for sharing your experience working with Linda! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 01, 2022

AJ was very helpful and understanding, he made sure i felt comfortable and answered all my questions. He was reassuring and he overall gave me a great experience as a first time auto buyer from a dealers More

by DarylR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, AJ Highsmith
Mar 01, 2022 -

Lithia Volkswagen of Des Moines responded

Daryl, Thank you for your business and this review. We're happy to hear AJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 01, 2022

Great experience for the purchase of my car. Would recommend them to a friend or family member. More

by BS-H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak, Dwayne Hill, Jeremy Lester
Mar 01, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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