Lithia Volkswagen of Des Moines

AJ was very kind and helpful during my car purchasing process. He really made sure to listen and take into account what I was looking for when it came time to purchase. I felt like he really wanted to ma process. He really made sure to listen and take into account what I was looking for when it came time to purchase. I felt like he really wanted to make sure that I made the best purchase possible. He ensured that I had multiple options that were within my budget. Additionally, the finance team also did a great job. Dwayne and Solomon went above and beyond to really make sure that my expectations were met, and that I got a good deal in the end. I’d also like to thank Bryan, who made sure I had everything squared away when it came time to pick up my new car. Thank you very much to all of you. More

Salesman was very accommodating in letting us drive a few different cars. The car was for my son who didn't have a very big budget. We found a great car for my son. The salesman did try and up sale a couple different cars. The car was for my son who didn't have a very big budget. We found a great car for my son. The salesman did try and up sale a couple items for the car we declined. We did NOT get the hard sale push for us to buy them. Overall very good experience. More

Best experience ever. They know their job well. Faris and Michaela Robinson they are so amazing and welcome you like they know you they explain everything before you have They know their job well. Faris and Michaela Robinson they are so amazing and welcome you like they know you they explain everything before you have to sign and she took her time and worked with me also got me warranty on the car and kept payments where they should be. ONE OF A KIND!! Both did outstanding job you have a wonderful team More

Professional and courteous service. Answered all questions and finished up my service in a timely manner Answered all questions and finished up my service in a timely manner More

The service at Lithia is top shelf their employees are helpful, friendly and experienced in customer service . when problems pop up they work through them with you the customer in mind at all times. i wis helpful, friendly and experienced in customer service . when problems pop up they work through them with you the customer in mind at all times. i wish all companies would treat people in this way More

Great people and great inventory! My husband and I worked with Aj and he did a great job answering questions, helping us find our car, and was super personable! Awesome experience, wo My husband and I worked with Aj and he did a great job answering questions, helping us find our car, and was super personable! Awesome experience, would recommend to anyone. More

Lithia staff provided quick service on my GTI. I appreciate that they said what they would do and then did it! I appreciate that they said what they would do and then did it! More

Brian Braak from Lithia of Des Moines did an amazing job like always to find me a new car when I need it. Thank you so much like always to find me a new car when I need it. Thank you so much More

SERVICE WAS GREAT I CALLED FOR RECALL ON MY CAR AND THEY GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! More

Great service. Everyone is understanding. No pushing on extra. Aj was my service rep. Would definitely recommend him. Everyone is understanding. No pushing on extra. Aj was my service rep. Would definitely recommend him. More