Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Volkswagen of Des Moines
Johnston, IA
1,726 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,726 reviews
April 07, 2022
My college age daughter’s new Taos had a flat tire on Sunday as she was leaving from visiting a friend in Ames to head back to her own college in Chicago area. She stayed the extra night. First thing Mon Sunday as she was leaving from visiting a friend in Ames to head back to her own college in Chicago area. She stayed the extra night. First thing Monday morning we contacted the service department and spoke to Kevin. Kevin was most helpful on working with my daughter to replace the tire. I felt she was treated fairly and Kevin went over and above to assure me from afar of what we needed. More
by AHAYDEN02
Verified CustomerEmployees Worked With
April 06, 2022
Farris the sales person was very helpful and knowledgeable about the buying a car from Lithia. He went out of his way to assist us with all questions and needs. The loan officer was courteous an knowledgeable about the buying a car from Lithia. He went out of his way to assist us with all questions and needs. The loan officer was courteous and answered any of our concerns. Lithia team made our experience at their dealership an enjoyment. I would recommend buying a vehicle from them. More
by DUCKYBALLARD
Employees Worked With
Michaela Robinson, Jeremy Lester, Faris Kudumovic
April 06, 2022
Service advisor was pleasant and helpful. Unfortunately, I was unable to modify my appointment online, nor get ahold of anyone despite four phone unanswered phone calls to VW Service Departme Unfortunately, I was unable to modify my appointment online, nor get ahold of anyone despite four phone unanswered phone calls to VW Service Department. More
by betty8
Employees Worked With
Linda Cramer
April 04, 2022
Lithia Volkswagen of Des Moines is the ONLY dealership that I trust with my vehicles. that I trust with my vehicles. More
by Gage
Employees Worked With
April 03, 2022
Advisor was very helpful with scheduling me in and getting me a loaner. Service was completed in a very timely manner. getting me a loaner. Service was completed in a very timely manner. More
by SEANSPEICHER
Employees Worked With
April 01, 2022
My service writer Linda was great, she got my car scheduled for service and commucated with me thru the process. I believe the master Mechanic John did a great job as well They repaired it within 8 scheduled for service and commucated with me thru the process. I believe the master Mechanic John did a great job as well They repaired it within 8 hrs picked me up from home and I brought my car back the same day. The staff was great, thank you. MARTIN Seibert. More
by Kcmartin328
Employees Worked With
Katie Cross, Brady Fleischacker, Master Mechanic Johnny Rankin
