Lithia Volkswagen of Des Moines

My college age daughter’s new Taos had a flat tire on Sunday as she was leaving from visiting a friend in Ames to head back to her own college in Chicago area. She stayed the extra night. First thing Mon Sunday as she was leaving from visiting a friend in Ames to head back to her own college in Chicago area. She stayed the extra night. First thing Monday morning we contacted the service department and spoke to Kevin. Kevin was most helpful on working with my daughter to replace the tire. I felt she was treated fairly and Kevin went over and above to assure me from afar of what we needed. More

Farris the sales person was very helpful and knowledgeable about the buying a car from Lithia. He went out of his way to assist us with all questions and needs. The loan officer was courteous an knowledgeable about the buying a car from Lithia. He went out of his way to assist us with all questions and needs. The loan officer was courteous and answered any of our concerns. Lithia team made our experience at their dealership an enjoyment. I would recommend buying a vehicle from them. More

Service advisor was pleasant and helpful. Unfortunately, I was unable to modify my appointment online, nor get ahold of anyone despite four phone unanswered phone calls to VW Service Departme Unfortunately, I was unable to modify my appointment online, nor get ahold of anyone despite four phone unanswered phone calls to VW Service Department. More

The VW Lithia dealership is the best place to take my jetta in for its annual checkup and oil change jetta in for its annual checkup and oil change More

AJ was very easy to work with and a great communicator. The process of picking up the car was especially fast. The process of picking up the car was especially fast. More

AJ and Dwayne we're absolutely great to work with and they made the process as painless as possible. they made the process as painless as possible. More

Lithia Volkswagen of Des Moines is the ONLY dealership that I trust with my vehicles. that I trust with my vehicles. More

Advisor was very helpful with scheduling me in and getting me a loaner. Service was completed in a very timely manner. getting me a loaner. Service was completed in a very timely manner. More

Experience was phenomenal. AJ and Chris were very thorough and upbeat. Made the process as smooth as it possibly could. Thanks! AJ and Chris were very thorough and upbeat. Made the process as smooth as it possibly could. Thanks! More

My service writer Linda was great, she got my car scheduled for service and commucated with me thru the process. I believe the master Mechanic John did a great job as well They repaired it within 8 scheduled for service and commucated with me thru the process. I believe the master Mechanic John did a great job as well They repaired it within 8 hrs picked me up from home and I brought my car back the same day. The staff was great, thank you. MARTIN Seibert. More