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Lithia Volkswagen of Des Moines

Johnston, IA

Overview
Reviews
4.7
1,726 Reviews
Call Dealership (515) 446-3579
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5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

April 15, 2022

Jason was very helpful and got my vehicle done in good time. I appreciated having shuttle drivers available to take me to and from home. More

by plsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
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Apr 18, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for choosing Lithia Volkswagen of Des Moines! Please let us know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 15, 2022

Great people to work with and will recommend friends to have business with this dealership More

by Sardar_Murad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 18, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 15, 2022

They finally found what was wrong with my car and fixed it quickly. Parts came in quick and the rep communicated frequently. More

by LUTZYGIRL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams, Katie Cross, Wesley Prudencio
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Apr 18, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2022

Had a great experience here. They were very quick and friendly. Would really recommend this place. More

by JCAMPOS.ALEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
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Apr 14, 2022 -

Lithia Volkswagen of Des Moines responded

Alex, Thank you for taking the time to share your thoughts on working with AJ and our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 11, 2022

We enjoyed working with Brian and Mikaeyla throughout the whole process. They made the process easy. More

by threshers55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Braak
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Apr 11, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and Mikaeyla, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 09, 2022

Majid and Brian were very nice to work with and very down to earth. We also appreciated the fast work with getting the paperwork done by the accounting department. Our only disappointment was that the car wa More

by Ali M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clark, Majid Garibovic
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Apr 11, 2022 -

Lithia Volkswagen of Des Moines responded

Thanks for your feedback on your recent visit to Lithia Volkswagen of Des Moines. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We do apologize for the vehicle not being cleaned. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 08, 2022

Needs more words to explain. If one person tells you something you should be able to believe and hold them to it as a company. Wont buy VW again Sorry More

by KIPETTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason in service
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Apr 26, 2022 -

Lithia Volkswagen of Des Moines responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 07, 2022

AJ was very friendly and helpful! Finance was very efficient as well! It was a great experience and I love my new vehicle! More

by SarahS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
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Apr 08, 2022 -

Lithia Volkswagen of Des Moines responded

Sarah, Thanks for sharing your thoughts about your experience working with AJ here at Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 07, 2022

Recall service on my VW Atlas. Service was quick and simple. Everyone was very friendly. More

by scrawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
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Apr 08, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines, your feedback and rating mean a lot to us. We're glad Linda was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 07, 2022

Always helpful to us when we get any work done. Thank you. I'm done now More

by Wright9461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bills
Report | Print
Apr 08, 2022 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with Brandon and our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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