Lithia Volkswagen of Des Moines

Excellent customer service. The service team was pleasant and thorough. The shuttle service was appreciated. The service team was pleasant and thorough. The shuttle service was appreciated. More

I went in for a oil change. The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad More

They’ve always been very reliable. Great service and good people. I can depend on them! Great service and good people. I can depend on them! More

Experience was baller Extremely helpful guy, very professional and manages well with difficult/impatient mothers! Dwayne is such a nice guy as well! Very speedy professional and manages well with difficult/impatient mothers! Dwayne is such a nice guy as well! Very speedy More

I've had bad experiences with other dealerships. This dealership was true to their word and it was a great experience! This dealership was true to their word and it was a great experience! More

Clean friendly, but waiting area seating isn’t ncomfortable. Don’t know what else to say ncomfortable. Don’t know what else to say More

Wonderful customer service and friendly staff, went in thinking my alternator needed replaced and thankfully found out I just needed a new battery which saved me $$$$ have to say the coffee maker was the thinking my alternator needed replaced and thankfully found out I just needed a new battery which saved me $$$$ have to say the coffee maker was the coolest one I have seen yet- so many choices and great quality too! More

The dealer has always been great to deal with when it comes to servicing our car. We decided to purchase a new car and they were just as amazing for that experience as well. comes to servicing our car. We decided to purchase a new car and they were just as amazing for that experience as well. More

Very pleasant car buying experience. Ordered vehicle was ready to go. Salesperson AJ was super nice and everyone was courteous and professional. Ordered vehicle was ready to go. Salesperson AJ was super nice and everyone was courteous and professional. More

AJ Highsmith was outstanding. I have worked in sales and actually been a loan officer. I know the reputation that most dealerships and sales people have out for them. AJ was the c I have worked in sales and actually been a loan officer. I know the reputation that most dealerships and sales people have out for them. AJ was the complete opposite. Very upfront and realistic. He was knowledgeable and took time to get to know us. He suggested only things that we were specifically looking for. I honestly wasn’t set on getting a vehicle, but bought my Taos that day because I had the best help from AJ. I am so happy with my Taos. Keep AJ around. Give him a raise. I will recommend him to all my friends and family. More