Lithia Volkswagen of Des Moines

I was very satisfied with the service I received and in a timely manner thanks timely manner thanks More

Advertised one price and they were selling it for $2000 more. It didn’t have a second key or manual and they wouldn’t help get them so I had to pay $310 and get them on my own. Vehicle was poorly cleaned w more. It didn’t have a second key or manual and they wouldn’t help get them so I had to pay $310 and get them on my own. Vehicle was poorly cleaned with dirty wheels and dirty door jambs. Overall not a very good experience. More

Very friendly service advisors staff service work is finished in a timely basis any other service that is advised is explained very thoroughly finished in a timely basis any other service that is advised is explained very thoroughly More

Really good experience, didn't have to wait long and was happy to hear I just had a battery issue instead of the alternator needing replaced. Best coffee machine I have ever used- so many options!! happy to hear I just had a battery issue instead of the alternator needing replaced. Best coffee machine I have ever used- so many options!! More

Pleasurable experience. Staff was friendly, knowledgeable, and very helpful. Would recommend this dealership to others. Staff was friendly, knowledgeable, and very helpful. Would recommend this dealership to others. More

Purchased a used car and traded in a car with 92k miles. All of the people we dealt with were friendly and we felt they treated us right. Of course, everyone always wishes they could've gotten a "better d All of the people we dealt with were friendly and we felt they treated us right. Of course, everyone always wishes they could've gotten a "better deal" (for us, on the trade-in), but we were able to get a car we wanted (difficult to find) at a price we could afford. More

It was clean, fast and curtious,, alittle lacking on details, rotated tires but within 3 miles of dealership, low tire pressure light came on and when we tried the air conditioning, it did not shoot col details, rotated tires but within 3 miles of dealership, low tire pressure light came on and when we tried the air conditioning, it did not shoot cold air right away (tells me freon needs changed, that was after a 15 point inspection and a 90k mile checkup. I hope they didn't skip anything major More

2 weeks to fix an oil leak. Over $2500 Spent on first two "leaks" but would have been much more if I didn't argue price. They claim they found a 3rd oil leak. Yeah sure guys. Over $2500 Spent on first two "leaks" but would have been much more if I didn't argue price. They claim they found a 3rd oil leak. Yeah sure guys. Only treated me right after 2nd week when I sent a bad survey to volkswagen. More

Great customer service, from sale and beyond! Great facility, welcoming and clean! VW vehicles are exceptional! Great facility, welcoming and clean! VW vehicles are exceptional! More

The work was done in a timely and professional and courteous manner with a fair price courteous manner with a fair price More