Lithia Volkswagen of Des Moines

Prompt service. Was in at appointment time and wasn’t there forever as I have been in past. Was in at appointment time and wasn’t there forever as I have been in past. More

Linda is very knowledgeable and has had helpful suggestions about functions in and on my Tiguan. suggestions about functions in and on my Tiguan. More

Customer relations is not very good. The sales teams was not well informed about the sale itself. I went 6 weeks without getting my vehicle licensed. As a matter of fact it still isn't l The sales teams was not well informed about the sale itself. I went 6 weeks without getting my vehicle licensed. As a matter of fact it still isn't licensed. They won't just allow me to do it. If you can avoid it don't do business with this company! More

Took the car in for a four-wheel alignment. The problem was not going to be able to be fixed with just an alignment. They were very helpful in explaining what all was wrong. I ended up taking t The problem was not going to be able to be fixed with just an alignment. They were very helpful in explaining what all was wrong. I ended up taking the car to the dealership where I had bought it to be fixed., since it was more than a warranty issue. More

Good and honest sales team with no pressure to buy will definitely come back for next vehicle we buy definitely come back for next vehicle we buy More

Fast in and out for service. Car buying was fast but I also had done my research before hand. Sales was easy to work with,will purchase next car there also. Car buying was fast but I also had done my research before hand. Sales was easy to work with,will purchase next car there also. More

6 hrs waiting no option to do what I needed to do for the day the day More

Upon entrance you feel welcomed, you are greeted and taken care from their. I was always notified with an update and what was going on. Great Service-all the way around. Thank you taken care from their. I was always notified with an update and what was going on. Great Service-all the way around. Thank you More

Came in for oil change, then car began leaking oil. Service did not put plug in correctly and car was leaking oil. Took to another shop to determine what the problem was and spent money out of pocket. Service did not put plug in correctly and car was leaking oil. Took to another shop to determine what the problem was and spent money out of pocket. More

AJ was easy to work with and kept it up front and honest. Thank you! Thank you! More