Lithia Volkswagen of Des Moines

I phoned the dealership what specific needs. My salesman was amazing, I feel like I got a good deal and I would definitely refer someone that's how good my experience was! My salesman was amazing, I feel like I got a good deal and I would definitely refer someone that's how good my experience was! More

Friendly helpful staff that works with you to be sure you are happy with what you are looking for are happy with what you are looking for More

I was in and out in the time they allotted. They were pleasant and respectful. They were pleasant and respectful. More

AJ was the best salesperson I have ever encountered when purchasing a new vehicle! He is so knowledgeable about many vehicles besides VW’s to help in comparison to this vehicle so I could make a more inform purchasing a new vehicle! He is so knowledgeable about many vehicles besides VW’s to help in comparison to this vehicle so I could make a more informed decision! I did not feel pressured at all. I have had some bad experiences with car salesmen in the past who didn’t appreciate the fact that a woman can make her own deal without her spouse’s help! I would recommend this dealership to anyone looking to buy a VW. Thank you for making it a truly enjoyable experience! More

I service my golf tdi at this dealership. I have never had a problem with them that they didn’t resolve to my satisfaction. My current service advisor even returns phone calls which is somet I have never had a problem with them that they didn’t resolve to my satisfaction. My current service advisor even returns phone calls which is something rare for people his age, typically it’s just texts that folks that age return. More

Great service from this dealership both at the time of purchase and service appointments. Thank you! purchase and service appointments. Thank you! More

From start to finish my service appointment was comprehensive and professional. Jacob was great! He remembers me from previous appointments. It was a great personal connection as well. comprehensive and professional. Jacob was great! He remembers me from previous appointments. It was a great personal connection as well. More

Everyone is super nice and helpful. They put my anxiety about my first service appointment at ease. They put my anxiety about my first service appointment at ease. More

I love this place! They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service busin They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service business seem to look at customers as a “sheep ready to be fleeced”, but this group obviously goes to great lengths to be different, to be your friend in the business, making certain that you understand all aspects of the process and what services are required, explaining cause and effect and viable options. More

This site went above and beyond with customer service and making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers. making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers. More