Lithia Volkswagen of Des Moines

The representatives were prompt, politely served and accommodated us. We felt they knew what they were doing. accommodated us. We felt they knew what they were doing. More

Farris did an excellent Job and was extremely helpful and moved things along quickly to get me along with my day! moved things along quickly to get me along with my day! More

They had what I wanted and were willing to negotiate to a price that I felt was fair price that I felt was fair More

Rob was excellent. My needs were focused on. Everyone was very generous and buying a new work vehicle was seamless. Rob was the man that helped me through the process, My needs were focused on. Everyone was very generous and buying a new work vehicle was seamless. Rob was the man that helped me through the process, I appreciate all of his help. If I am in the market for another vehicle I will be sure to contact him and this store again! More

My repairs took longer than expected but I was given a discount for the delay, so i was happy. discount for the delay, so i was happy. More

AJ was truly a lot of help. I appreciated his honesty, and good service. I would recommend him, and everyone at the dealership. Very nice to work with. I appreciated his honesty, and good service. I would recommend him, and everyone at the dealership. Very nice to work with. More

Hour-and-forty five minute wait for a simple oil change. No progress report on status of vehicle or asking if I needed anything. No followup as promised. No progress report on status of vehicle or asking if I needed anything. No followup as promised. More

I did this before so why again? Mercedes was the best ever. Great at everything. Mercedes was the best ever. Great at everything. More

I didnt end up buying my car from here but will definately be returning in the future and asking for Dane Larsen. He went WAAAY above and beyond my expectations for customer service. Walking around definately be returning in the future and asking for Dane Larsen. He went WAAAY above and beyond my expectations for customer service. Walking around in the horrible heat throughout the 3 dealerships and making sure everything I talked about and wanted was met and wasn't pushy as most salesmen are. He showed me cars not even up for sale yet and shared several ways he could help me in my search for my new auto. Dane is one if not the BEST salesman I have ever worked with and I feel very upset that the car I found wasn't with him. His attitude and professionalism and care for his customers says a lot about him and how he feels about his job with Lithia. Please DO NOT LET THIS GO UNNOTICED!!! I will be returning and Dane will be the man I look for and if he's no longer there I will look for him just to give him the payback he deserves. Thank You Dane, Keep Up the Awesome work!!! Darrell Smith More