Lithia Volkswagen of Des Moines

Best sales rep ever! I honestly wasn't expecting to find my next car here. But, when I walked it, crunched for time on a Saturday, Dennis was right there to help me at my I honestly wasn't expecting to find my next car here. But, when I walked it, crunched for time on a Saturday, Dennis was right there to help me at my pace. I had the keys to my new car in my hand in time for lunch. When my battery when out just four weeks later, he came out and jump started it on his day off! Then repalced it himself the next day! Any car dealership can have its issues, its just the nature of things. But, its the people they choose to work for them and the service that those people give that can make a business stand out. And with the customer service form Dennis alone, Lithia is a cut above the rest. More

Thank you to Anthony General Manager, went above and beyond I had a situation that needed resolving, and Anthony the general manager made sure it was to my satisfaction, some dealerships would have just kept br I had a situation that needed resolving, and Anthony the general manager made sure it was to my satisfaction, some dealerships would have just kept brushing off the situation, but I am very appreciative of the fact he listened to my concerns and we came to a agreement where all parties were happy with the outcome! Again thank you so much to him for providing the best possible customer service, I will be recommending Lithia to anyone whom is in the market for a new car. Thank you Ashley Grubbs More

Thank you, Walt at Lithia! Great experience buying a new Audi Q3. Salesperson Walt was very helpful. It was late one evening and I only intended to check out the vehicle and p Great experience buying a new Audi Q3. Salesperson Walt was very helpful. It was late one evening and I only intended to check out the vehicle and pricing and he ended up selling me the car that night! They make it a super easy place to buy a car and with a sense of humor which I enjoyed. Highly recommend. More

Best Around I had an excellent purchasing experience recently at this dealership. I would definitely urge you to start your car purchasing adventure here. When yo I had an excellent purchasing experience recently at this dealership. I would definitely urge you to start your car purchasing adventure here. When you stop in make sure to ask for Brad Ernst! Brad will search tirelessly for the car you are looking for while providing you with honesty, integrity, and service that is second to none. If you are looking for a professional to purchase your next car from, look no further. More

We love our new VW! I have worked in Customer Service for many years, and I believe I have a high expectation of Customer Service when I purchase an item. Jorge went abov I have worked in Customer Service for many years, and I believe I have a high expectation of Customer Service when I purchase an item. Jorge went above and beyond my expectations when we purchased our new VW. I really appreciate a salesperson who is knowledgeable and made our experience one that will keep us coming back. We definitely are enjoying our new VW! More

Recommendation for car salesman of the year Went to Volkswagen dealership to test drive a used car. My wife and I were met by Bradley Ernest. He was extremely helpful, honest, and informative. W Went to Volkswagen dealership to test drive a used car. My wife and I were met by Bradley Ernest. He was extremely helpful, honest, and informative. Will do business with them for years to come.. More

Paul Richter is the greatest. Paul Richter made my car buying experience an easy, pleasurable one. This guy had changed my view on car dealers. I look forward to doing business wi Paul Richter made my car buying experience an easy, pleasurable one. This guy had changed my view on car dealers. I look forward to doing business with him in the future. More

First new car purchase I am an insurance agent and I work with different car dealerships on a frequent basis when my customers are buying new vehicles. Jorge Meza assisted I am an insurance agent and I work with different car dealerships on a frequent basis when my customers are buying new vehicles. Jorge Meza assisted me with leasing my first new brand new car and I have to say that it was such a hassle free, fantastic experience. From choosing the model I wanted, to my trade-in, delivery of my VW and follow up! Jorge's customer service was more than impeccable! My sincere appreciation for his hard work. More

Best Experience EVER! This was the best experience I have had in purchasing a vehicle. Everyone was warm and professional. Thanks so much for a wonderful experience!!!!! Cr This was the best experience I have had in purchasing a vehicle. Everyone was warm and professional. Thanks so much for a wonderful experience!!!!! Crystal More