Lithia Volkswagen of Des Moines

Awesome service Worked with chad. Awesome guy willing to do what it takes to get the car you want. I totally and complete love my audi q7 Thanks Worked with chad. Awesome guy willing to do what it takes to get the car you want. I totally and complete love my audi q7 Thanks More

Great Customer Service I had a wonderful used car buying experience with Chad Aplin. I was shopping with a very specific budget and want list. Chad kept a look out for me I had a wonderful used car buying experience with Chad Aplin. I was shopping with a very specific budget and want list. Chad kept a look out for me and worked hard to find the car I wanted and to work the price point down to meet my needs. What a wonderful, no hassle experience! I would definitely recommend this dealership and Chad to anyone looking in Des Moines. Thanks! Meghan More

Excellent salesman I bought a car from Chad Aplin and he was one of the best salesman I have ever worked with. He was very knowledgeable and not pushy like most sales p I bought a car from Chad Aplin and he was one of the best salesman I have ever worked with. He was very knowledgeable and not pushy like most sales people. I would definitely buy from him again when the time comes. More

The very definition of Customer Care! The level of customer service that I experienced at Lithia Volkswagen of Des Moines was OUTSTANDING! I have never had such a positive experience whil The level of customer service that I experienced at Lithia Volkswagen of Des Moines was OUTSTANDING! I have never had such a positive experience while buying a car. My sales person, Jaspreet (Jas) Singh went above and beyond to take care of me and help me select the perfect car for my needs. Every staff that I interacted with carried out customer service in this way! They have earned a lifelong customer. More

Friendly and knowledgeable From the start, Chad was friendly and knowledgeable about the VW we were looking at. I certainly appreciated his non pushy sales style...would make me From the start, Chad was friendly and knowledgeable about the VW we were looking at. I certainly appreciated his non pushy sales style...would make me come back. More

Sales and Leasing Consultant, Chad Aplin We purchased our new car from Chad and I must say he was outstanding. We would buy a car from him again and we are people who do not like buying cars We purchased our new car from Chad and I must say he was outstanding. We would buy a car from him again and we are people who do not like buying cars. This was an exception. Ann and Dave Proctor More

Helped with a special occasion Chad helped me arrange a special Anniversary present for me wife. We came from out of town & were able to check out and test several different models Chad helped me arrange a special Anniversary present for me wife. We came from out of town & were able to check out and test several different models of the available inventory and drive away with her choice. It was a great experience for her and Chad and I were able to coordinate everything ahead of time to minimize time on the ground. It was a very busy day at the dealership but Chad tried as hard as he could to satisfy my goal of getting us in and out as quickly as possible. More

Make Lithia your first stop. I looked at several places for a Passat, the car I decided I wanted, before I went to Lithia. Chad Aplin was my salesman, and he showed me a few on t I looked at several places for a Passat, the car I decided I wanted, before I went to Lithia. Chad Aplin was my salesman, and he showed me a few on the lot that they had. What he also had was a better understanding of the car than the other dealers did. While they expected me to explore and figure out stuff at the other dealers, Chad took the time to go over all the features, and help me pick the perfect car. I look forward to getting me next Volkswagen from Lithia, as it will be my first stop next time. And my last. More

Top notch salesman Chad was very helpful in product knowledge. We are very satisfied with our pruchase. I would do it all over again. We originally went to look at a Chad was very helpful in product knowledge. We are very satisfied with our pruchase. I would do it all over again. We originally went to look at a Jetta but ended up in a Passat. Never did drive the Jetta. Very friendly dealership. Like I said, we would do it again. Roger & Iris Plummer More

Great experience I had a great experience at Lithia Volkswagen. I got a great price for my trade and was very satisfied with the price I got on my new passat. Brad was I had a great experience at Lithia Volkswagen. I got a great price for my trade and was very satisfied with the price I got on my new passat. Brad was a pleasure to work with and went out of his way to make me feel comfortable with my decision. I also had a great experience with Jeremy who handled my financing. The service department is also spectacular to work with. I would definitely recommend both Brad and the service department to friends. More