Lithia Volkswagen of Des Moines

Great experience! I was in an accident right before Thanksgiving and my car was a total loss. Not the best time of year or circumstances for car shopping. Thankfully I I was in an accident right before Thanksgiving and my car was a total loss. Not the best time of year or circumstances for car shopping. Thankfully I wound up at Lithia Volkswagen and in the capable hands of Jaspreet Singh. He was committed to doing business with me and making me happy. Thanks to his persistence, follow-through and positivity, we soon reached agreement and I left with my new Tiguan!! More

Best Experience thus far!!!! Hi, I had a very good experience at Lithia Volkswagen. The Personal attention that was given to me I really appreciate that. All the questions were Hi, I had a very good experience at Lithia Volkswagen. The Personal attention that was given to me I really appreciate that. All the questions were answered to my satisfaction. I got more than what I had asked for. I would definitely recommend anyone who is buying a New/Used Car to visit this place. I am sure you will have the same experience as I did. Thanks, Prashant. More

Great Experience We recently bought a used Passat from Lithia VW of Des Moines. We had a great experience working with Brad Ernst as our salesman. We didn't get the We recently bought a used Passat from Lithia VW of Des Moines. We had a great experience working with Brad Ernst as our salesman. We didn't get the "used car treatment" we had gotten at other dealerships around town. Lithia was professional and respectful. The buying process was actually enjoyable. Once we purchased the vehicle we noticed a small issue in the grill. Brad was quick and responsive after the sale and the dealership took care of the issue without question. I would recommend Brad Ernst and Lithia to anyone looking for a new or used vehicle and will go back for my next vehicle. More

Exceptional service! My experience with Walt Lehmann and Lithia Volkswagon has been nothing but awesome. I was able to lease my favorite car again and had a great experie My experience with Walt Lehmann and Lithia Volkswagon has been nothing but awesome. I was able to lease my favorite car again and had a great experience throughout the whole process. I always recommend Walt to everyone looking for a new car. Thanks again!! More

Walt is the BEST! I just worked with Walt Lehman for the third time - and he is nothing short of amazing. I needed to trade in my darling little Eos convertible to get I just worked with Walt Lehman for the third time - and he is nothing short of amazing. I needed to trade in my darling little Eos convertible to get something larger for my family, and I ended up leasing a new Passat . Walt and I communicated via email/phone over a 3 hour period and I signed the paperwork without ever seeing the vehicle or taking it for a test drive. This speaks volumes about the Volkswagen brand, and the integrity of Walt and the Lithia dealership. Brad and Jeremy finished out the process and made everything seamless. It's great working with a team you can trust. I've referred Walt to my friends and family and would highly recommend him to anyone looking to purchase or lease a new car. He's the BEST! More

Great experience buying used Jetta Had a great car buying experience at Lithia Volkswagen. Friendly, great customer service. Jazz Singh made me feel like a valued customer & did a great Had a great car buying experience at Lithia Volkswagen. Friendly, great customer service. Jazz Singh made me feel like a valued customer & did a great job helping me pick a car in my price range. Ended up with a fully loaded '12 Jetta. Jazz went the extra mile for me, was polite & friendly. Everyone I dealt with at Lithia Volkswagen were friendly & professional. Will definitely do business with them again after this positive experience! More

Best sales rep ever! I honestly wasn't expecting to find my next car here. But, when I walked it, crunched for time on a Saturday, Dennis was right there to help me at my I honestly wasn't expecting to find my next car here. But, when I walked it, crunched for time on a Saturday, Dennis was right there to help me at my pace. I had the keys to my new car in my hand in time for lunch. When my battery when out just four weeks later, he came out and jump started it on his day off! Then repalced it himself the next day! Any car dealership can have its issues, its just the nature of things. But, its the people they choose to work for them and the service that those people give that can make a business stand out. And with the customer service form Dennis alone, Lithia is a cut above the rest. More

Thank you to Anthony General Manager, went above and beyond I had a situation that needed resolving, and Anthony the general manager made sure it was to my satisfaction, some dealerships would have just kept br I had a situation that needed resolving, and Anthony the general manager made sure it was to my satisfaction, some dealerships would have just kept brushing off the situation, but I am very appreciative of the fact he listened to my concerns and we came to a agreement where all parties were happy with the outcome! Again thank you so much to him for providing the best possible customer service, I will be recommending Lithia to anyone whom is in the market for a new car. Thank you Ashley Grubbs More

Thank you, Walt at Lithia! Great experience buying a new Audi Q3. Salesperson Walt was very helpful. It was late one evening and I only intended to check out the vehicle and p Great experience buying a new Audi Q3. Salesperson Walt was very helpful. It was late one evening and I only intended to check out the vehicle and pricing and he ended up selling me the car that night! They make it a super easy place to buy a car and with a sense of humor which I enjoyed. Highly recommend. More

Best Around I had an excellent purchasing experience recently at this dealership. I would definitely urge you to start your car purchasing adventure here. When yo I had an excellent purchasing experience recently at this dealership. I would definitely urge you to start your car purchasing adventure here. When you stop in make sure to ask for Brad Ernst! Brad will search tirelessly for the car you are looking for while providing you with honesty, integrity, and service that is second to none. If you are looking for a professional to purchase your next car from, look no further. More