Lithia Volkswagen of Des Moines

Sales and Leasing Consultant, Chad Aplin We purchased our new car from Chad and I must say he was outstanding. We would buy a car from him again and we are people who do not like buying cars We purchased our new car from Chad and I must say he was outstanding. We would buy a car from him again and we are people who do not like buying cars. This was an exception. Ann and Dave Proctor More

Helped with a special occasion Chad helped me arrange a special Anniversary present for me wife. We came from out of town & were able to check out and test several different models Chad helped me arrange a special Anniversary present for me wife. We came from out of town & were able to check out and test several different models of the available inventory and drive away with her choice. It was a great experience for her and Chad and I were able to coordinate everything ahead of time to minimize time on the ground. It was a very busy day at the dealership but Chad tried as hard as he could to satisfy my goal of getting us in and out as quickly as possible. More

Make Lithia your first stop. I looked at several places for a Passat, the car I decided I wanted, before I went to Lithia. Chad Aplin was my salesman, and he showed me a few on t I looked at several places for a Passat, the car I decided I wanted, before I went to Lithia. Chad Aplin was my salesman, and he showed me a few on the lot that they had. What he also had was a better understanding of the car than the other dealers did. While they expected me to explore and figure out stuff at the other dealers, Chad took the time to go over all the features, and help me pick the perfect car. I look forward to getting me next Volkswagen from Lithia, as it will be my first stop next time. And my last. More

Top notch salesman Chad was very helpful in product knowledge. We are very satisfied with our pruchase. I would do it all over again. We originally went to look at a Chad was very helpful in product knowledge. We are very satisfied with our pruchase. I would do it all over again. We originally went to look at a Jetta but ended up in a Passat. Never did drive the Jetta. Very friendly dealership. Like I said, we would do it again. Roger & Iris Plummer More

Friendly and knowledgeable From the start, Chad was friendly and knowledgeable about the VW we were looking at. I certainly appreciated his non pushy sales style...would make me From the start, Chad was friendly and knowledgeable about the VW we were looking at. I certainly appreciated his non pushy sales style...would make me come back. More

Brad is great We came to VW looking for a nice family car. We got that for sure. My wife loves her new vw and Brad Ernst helped us out with that better than expecte We came to VW looking for a nice family car. We got that for sure. My wife loves her new vw and Brad Ernst helped us out with that better than expected. He has called several times to check up with us and the car to make sure we are satisfied, it's nice to know that people out there do still care. Thanks again Brad! More

No pressure dealing I bought my 6th New Beetle fromLithia, Brad Ernst helped me and I had a great experience. Brad stayed late to help me find just the bug I wanted and I bought my 6th New Beetle fromLithia, Brad Ernst helped me and I had a great experience. Brad stayed late to help me find just the bug I wanted and was extremely helpful answering my questions. I appreciated being introduced to the service manager and having my first check up scheduled. More

Great experience I had a great experience at Lithia Volkswagen. I got a great price for my trade and was very satisfied with the price I got on my new passat. Brad was I had a great experience at Lithia Volkswagen. I got a great price for my trade and was very satisfied with the price I got on my new passat. Brad was a pleasure to work with and went out of his way to make me feel comfortable with my decision. I also had a great experience with Jeremy who handled my financing. The service department is also spectacular to work with. I would definitely recommend both Brad and the service department to friends. More

Walt Lehman was great to work with! I recently purchased an Audi A7 from Walt Lehman, and I had a great experience working with him. He kept me updated throughout the process of special I recently purchased an Audi A7 from Walt Lehman, and I had a great experience working with him. He kept me updated throughout the process of special ordering the vehicle, and I would definitely work with him again. He even dropped the vehicle off at my house and walked me through all the features. This was the second car I leased through Walt, and it was a great experience. More

Great & Growing Dealership! I've worked with Walt, Anthony and Chris on multiple vehicle purchases and they're always wonderful to deal with. I feel I get a fair deal with the l I've worked with Walt, Anthony and Chris on multiple vehicle purchases and they're always wonderful to deal with. I feel I get a fair deal with the least amount of hassle. They respect my time and are truly concerned that I'm pleased with my purchase and the dealership's performance on every level. If I ever had a concern, I know they would be responsive and ensure that it would be addressed promptly and to my satisfaction. I'm looking forward to continuing to work with the team and am happy to see the dealership growing with new buildings and remodeling. This dealership makes it clear that they are committed to the people in and around the Des Moines area for the long-haul. More