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Lithia Volkswagen of Des Moines
Johnston, IA
1,702 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,702 reviews
April 01, 2015
The very best service people I've ever dealt with. Those two guys (Dustin &Brian) are the best. Kept me informed of progress and worked hard with my insurance coverage. Lithium can be proud of your em Those two guys (Dustin &Brian) are the best. Kept me informed of progress and worked hard with my insurance coverage. Lithium can be proud of your employees. More
by MsSoozieq
Helpful March 25, 2015
Great Experience Brian Braak listened to what we wanted in a vehicle. He was patient, as I wanted something different from my husband. He was professional, funny and Brian Braak listened to what we wanted in a vehicle. He was patient, as I wanted something different from my husband. He was professional, funny and very knowledgeable in all the vehicles. He took the time to show me all the options in my new car. More
by kimmoore
Employees Worked With
Chris Cameron, Brian Braak
March 20, 2015
"BUGS" just make me smile! Chad was Very Nice and not at all pushy! Jeremy was great to work with also. He got us an even better rate than we were expecting on our financing. Co Chad was Very Nice and not at all pushy! Jeremy was great to work with also. He got us an even better rate than we were expecting on our financing. Could there be a car that makes you Smile more than a VW Beetle? I think not!! More
by globug
Employees Worked With
Jeremy Crosser
March 20, 2015
Great service, love my car! Chad was great. Very thorough and knowledgable. He was respectful of our situation and met our needs. I would recommend him and the dealership to fri Chad was great. Very thorough and knowledgable. He was respectful of our situation and met our needs. I would recommend him and the dealership to friends. Love my car! More
by Pmayfi
March 20, 2015
Great Service Although I'm from New Jersey, my daughter and family resides in Ankeny so I have used this dealership for service on a number of occasions and always Although I'm from New Jersey, my daughter and family resides in Ankeny so I have used this dealership for service on a number of occasions and always been pleased. My experience has been that you pay a little more for service at any VW dealer but the work is done right, the waiting areas are pleasant and the people are great. And, this dealership is one of the best and I will use them again if the need arises when I am in the area. More
by rhb0314
Employees Worked With
John Mealey
March 16, 2015
A "good deal" Our salesman helped guide us through the options and answered all our questions. He also introduced us to the general manager and the business guy. Our salesman helped guide us through the options and answered all our questions. He also introduced us to the general manager and the business guy. All were extrememly helpful and considerate. More
by Jake
Employees Worked With
Chris Cameron, Anthony Gladney
February 19, 2015
Above and Beyond We came in to look at a couple of pre-owned vehicles we had seen available online. When those vehicles didn't fit our family's needs, Chad spent the We came in to look at a couple of pre-owned vehicles we had seen available online. When those vehicles didn't fit our family's needs, Chad spent the better part of an entire day reviewing available inventory that fit within our criteria, testing out different vehicles and listening to what we liked/didn't like to end up finding the new-to-us ride that we brought home. He was up front with us without being high-pressure, worked his tail off to get the price within our budget, and was incredibly patient with us (me) as I'm pretty picky with the vehicles we consider. I have already mentioned his name to several people when telling them about our car shopping experience. We would most definitely return to Lithia to work with Chad the next time we're in the market for a vehicle. Tim (the GM) was great to work with as well! More
by TShook
January 11, 2015
First car purchase I came to this dealership with a list of 'must-haves' in a new vehicle and a specific price range. Jazz went above and beyond to find the perfect vehi I came to this dealership with a list of 'must-haves' in a new vehicle and a specific price range. Jazz went above and beyond to find the perfect vehicle for me and even contacted me after hours to let me know of a vehicle that had come in that he thought I would love. Turns out, he was correct and I bought it! Jazz was upfront and honest about vehicles we drove and knowledgable about all of the pros and cons. Excellent customer service and I'd gladly work with Lithia and Jazz again. More
by amyingst
January 08, 2015
Very classy experience. I came in knowing exactly what I wanted in my next purchase. Jon Kelly and Chris Cameron figured out my budget and worked very hard to get me what I w I came in knowing exactly what I wanted in my next purchase. Jon Kelly and Chris Cameron figured out my budget and worked very hard to get me what I wanted. I left the dealership very satisfied in my purchase and with my experience in general. The environment and service was very classy and very casual. I would recommend selecting these specific people to help you out on your next purchase. More
by TheSeanZBoy
Employees Worked With
Chris Cameron
December 31, 2014
VW bug puchase for Christmas present for my wife. Excellent customer service from Brad Ernst! He helped set up the VW sale for a Christmas present for my wife. She was totally surprised and thrilled Excellent customer service from Brad Ernst! He helped set up the VW sale for a Christmas present for my wife. She was totally surprised and thrilled with her new red bug. Thanks and good job Brad. More
by Marko
Employees Worked With
Brad Ernst
