Lithia Volkswagen of Des Moines

Bought a VW Tiguan. Majid and the team at Lithia VW made this process super easy and quick! Majid and the team at Lithia VW made this process super easy and quick! More

Had a great experience with Brian Baack and Dwayne Hill buying my new Jetta! Everything went smoothly and the customer service was excellent. buying my new Jetta! Everything went smoothly and the customer service was excellent. More

It was clean and they worked hard to get approval for us. The car seems to be great The car seems to be great More

Mayo was a complete professional and wad willing to go out of his way to find what I was looking for. Financial department was exceptional as well. Great experience all around out of his way to find what I was looking for. Financial department was exceptional as well. Great experience all around More

Wonderful experience, everyone was super friendly and communicative. I felt supported throughout the entire process! Love the car too!! communicative. I felt supported throughout the entire process! Love the car too!! More

Great experience! Everyone was so helpful and kind. Even people who weren't working with us still made a point to chat for a few minutes. I would recommend Lithia to a Everyone was so helpful and kind. Even people who weren't working with us still made a point to chat for a few minutes. I would recommend Lithia to anyone! More

Was very friendly environment didn’t feel pushed I to buying the vehicle! Also Cato is amazing! buying the vehicle! Also Cato is amazing! More

Tried to work with Christian. Made an appointment and everything. We were able to test drive a $42k vehicle. When we arrived he was just too busy to assist but we did a test drive Made an appointment and everything. We were able to test drive a $42k vehicle. When we arrived he was just too busy to assist but we did a test drive and wanted to make a purchase but no sales staff would help so we left and purchased a more expensive vehicle from a different dealership. Would not recommend to anyone. More

I had my car serviced there and the customer service was terrible. I call repeatedly to try and get an update on my vehicle and each time they said they would speak with my 'advisor' and get back to me. The terrible. I call repeatedly to try and get an update on my vehicle and each time they said they would speak with my 'advisor' and get back to me. They never once called me back. They sent numerous texts stating my car was ready to the wrong phone number on file all while my car was far from being finished. Having none of my questions answered and no follow-ups issued, I won't be returning with any future business. More

Best car buying experience I've had! Chandra Hendricks was my first contact and I have never dealt with anyone better! Brian Braak and Ferris were great as well! Highly recommend this de Chandra Hendricks was my first contact and I have never dealt with anyone better! Brian Braak and Ferris were great as well! Highly recommend this dealership!!! Thanks to all! Ken More